J.D. Power's 2024 Most Dependable CarsJ.D. Power's 2024 Most Dependable Cars

J.D. Power's annual survey looks back at the reliability of 2021 model cars over the last three years.

Dan Carney, Senior Editor

February 9, 2024

18 Slides
Can you pick out the most dependable 2021 cars?

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Can you pick out the most dependable 2021 cars?Vehicle Manufacturers

At a Glance

  • Toyota takeover
  • Infotainment troubles
  • Electrified drivetrains cause headaches

J.D. Power & Co. is back with its annual survey of the most dependable cars for 2024. As a reminder: this is a look back at the dependability demonstrated by 2021 cars and trucks over the last three years of use, not the expected reliability of the new cars currently sitting in showrooms.

We’re showcasing the top-finishing vehicles in each of the product classes identified by J.D. Power, spotlighting the top three vehicles unless there were fewer than three eligible contestants.

In this year's owner survey, Toyota asserted itself with wins for its Toyota and Lexus brands in half of the 18 vehicle categories. General Motors scored four first-place finishes between its Chevrolet and Buick brands, while the German prestige brand BMW scored a pair of wins.

Porsche and Ford grabbed one win each. Korean darlings of previous dependability reports lost ground, as Hyundai was shut out and Kia's only first-place finisher was its unloved and out-of-production Sedona minivan, not its current Carnival minivan.

This year's industry average Problems Per 100 vehicles (PP100) rose to 190 from last year's 186.

Lexus was the highest-scoring brand, with 135 PP100, followed by Toyota at 147, Buick at 149, and Chevrolet at 174 to round out the top five brands.

Related:J.D. Power Names 2024 Residual Value Winners

J.D. Power called out infotainment systems and electrified drivetrains as the sources of many owners' complaints. Click through our slideshow to see the winners.

About the Author

Dan Carney

Senior Editor, Design News

Dan’s coverage of the auto industry over three decades has taken him to the racetracks, automotive engineering centers, vehicle simulators, wind tunnels, and crash-test labs of the world.

A member of the North American Car, Truck, and Utility of the Year jury, Dan also contributes car reviews to Popular Science magazine, serves on the International Engine of the Year jury, and has judged the collegiate Formula SAE competition.

Dan is a winner of the International Motor Press Association's Ken Purdy Award for automotive writing, as well as the National Motorsports Press Association's award for magazine writing and the Washington Automotive Press Association's Golden Quill award.

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He has held a Sports Car Club of America racing license since 1991, is an SCCA National race winner, two-time SCCA Runoffs competitor in Formula F, and an Old Dominion Region Driver of the Year award winner. Co-drove a Ford Focus 1.0-liter EcoBoost to 16 Federation Internationale de l’Automobile-accredited world speed records over distances from just under 1km to over 4,104km at the CERAM test circuit in Mortefontaine, France.

He was also a longtime contributor to the Society of Automotive Engineers' Automotive Engineering International magazine.

He specializes in analyzing technical developments, particularly in the areas of motorsports, efficiency, and safety.

He has been published in The New York Times, NBC News, Motor Trend, Popular Mechanics, The Washington Post, Hagerty, AutoTrader.com, Maxim, RaceCar Engineering, AutoWeek, Virginia Living, and others.

Dan has authored books on the Honda S2000 and Dodge Viper sports cars and contributed automotive content to the consumer finance book, Fight For Your Money.

He is a member and past president of the Washington Automotive Press Association and is a member of the Society of Automotive Engineers

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