Who Needs a Smart Staff When You Have Remote Monitoring?

Rob Spiegel

October 24, 2016

3 Min Read
Who Needs a Smart Staff When You Have Remote Monitoring?

Remote monitoring has come a long way over the past couple decades. Years ago, sensors on motors were connected to a wired network. The sensor read the temperature of the motor and reported back if it was overheating, hopefully before the motor failed. The network was safe, since it wasn't connected to the enterprise system and young engineers were not plugging USB sticks full of music into the network's computers. What a difference a couple decades makes.


The network is now connected to the enterprise system. The sensors read far more than the temperature, and they're connected to nearly everything in the plant, even assets away from the plant. They count, they measure, they record vibration and sound. They're connected wirelessly to the Internet and carry data into the cloud where it's processed for ultimate optimization. The engineer reviewing the data may be worlds away from the plant. And the young engineer with the USB stick wouldn't dare plug it into a plant computer.

Remote monitoring now looks beyond the individual motor or conveyor and instead views the process from end to end. "We look at the overall connected enterprise. It's about connecting machines on the plant floor to the overall enterprise," Reid Schook, global OEM segment lead for Rockwell Automationtold Design News. "Remote monitoring looks at the machine itself, usually a smart machine that is enabled to access information."

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With some automation operations, the network extends beyond the four walls of a plant. With oil and gas or power plants, the assets can be spread across a wide range of territory. That's all connected now, too. "Sometimes remote monitoring is within the plant, and sometimes it's out in the field," said Schook.

Vendors Can Monitor, Even Run, the Equipment

Machine builders are now creating sophisticated equipment that can be adjusted electronically from afar. The machines can gather a wide range of critical production data. Some builders offer monitoring services so the plant staff itself doesn't need to gather and analyze machine data. "Machine builders are offering secure remote-monitoring services to view their equipment's performance and collect valuable analytics," said Schook. "The flexible, scalable solution collects, organizes, and normalizes real-time data across production assets, providing data-driven insights across a broad range of devices."


Baby Boomer engineers are retiring and taking their decades-long experience out the door; they're being replaced by less experienced staff. "The staff at the plant is not what it used to be. That's a human resource challenge," said Schook. Vendors are stepping up to offer machine monitoring remotely. Sometimes that service goes further as vendors actually take responsibility for the equipment's functioning. "We can take action on the data coming off the machines," said Schook.

Vendor-Designed Security and Analysis

With remote monitoring comes the responsibility to provide a secure network. "We offer the secure connection to the machine, and we also offer the secure connection in the cloud," said Schook. "We're taking the data we get from the machines down the path of doing analytics to provide more intelligent information."

Rob Spiegel has covered automation and control for 15 years, 12 of them for Design News. Other topics he has covered include supply chain technology, alternative energy, and cyber security. For 10 years he was owner and publisher of the food magazine Chile Pepper.

About the Author(s)

Rob Spiegel

Rob Spiegel serves as a senior editor for Design News. He started with Design News in 2002 as a freelancer and hired on full-time in 2011. He covers automation, manufacturing, 3D printing, robotics, AI, and more.

Prior to Design News, he worked as a senior editor for Electronic News and Ecommerce Business. He has contributed to a wide range of industrial technology publications, including Automation World, Supply Chain Management Review, and Logistics Management. He is the author of six books.

Before covering technology, Rob spent 10 years as publisher and owner of Chile Pepper Magazine, a national consumer food publication.

As well as writing for Design News, Rob also participates in IME shows, webinars, and ebooks.

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