Hyundai Targets 'Subscription Fatigue' by Making Technology FreeHyundai Targets 'Subscription Fatigue' by Making Technology Free

Starting with the 2023 Hyundai Ioniq 6 EV, Hyundai customers will get Bluelink Plus telematics free for the life of the technology.

Dan Carney, Senior Editor

March 30, 2023

1 Min Read
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Hyundai Motor Co.

Hyundai vice president of digital business planning and connected operations, Manish Mehrotra, coined the phrase "subscription fatigue" to describe the aversion to another pay-as-you-go service. This approach creates an obstacle to consumer adoption of important new safety technologies like Hyundai's Bluelink telematics service. 

Mehrotra explains that he believes that making such technologies free to customers will accelerate their adoption. This isn't the first time Hyundai has led the industry on technology standardization, as it was the first carmaker to make satellite radio standard equipment on its cars.

About the Author

Dan Carney

Senior Editor, Design News

Dan’s coverage of the auto industry over three decades has taken him to the racetracks, automotive engineering centers, vehicle simulators, wind tunnels, and crash-test labs of the world.

A member of the North American Car, Truck, and Utility of the Year jury, Dan also contributes car reviews to Popular Science magazine, serves on the International Engine of the Year jury, and has judged the collegiate Formula SAE competition.

Dan is a winner of the International Motor Press Association's Ken Purdy Award for automotive writing, as well as the National Motorsports Press Association's award for magazine writing and the Washington Automotive Press Association's Golden Quill award.

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He has held a Sports Car Club of America racing license since 1991, is an SCCA National race winner, two-time SCCA Runoffs competitor in Formula F, and an Old Dominion Region Driver of the Year award winner. Co-drove a Ford Focus 1.0-liter EcoBoost to 16 Federation Internationale de l’Automobile-accredited world speed records over distances from just under 1km to over 4,104km at the CERAM test circuit in Mortefontaine, France.

He was also a longtime contributor to the Society of Automotive Engineers' Automotive Engineering International magazine.

He specializes in analyzing technical developments, particularly in the areas of motorsports, efficiency, and safety.

He has been published in The New York Times, NBC News, Motor Trend, Popular Mechanics, The Washington Post, Hagerty, AutoTrader.com, Maxim, RaceCar Engineering, AutoWeek, Virginia Living, and others.

Dan has authored books on the Honda S2000 and Dodge Viper sports cars and contributed automotive content to the consumer finance book, Fight For Your Money.

He is a member and past president of the Washington Automotive Press Association and is a member of the Society of Automotive Engineers

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