This post goes to the heart of a problem that so many manufacturers of consumer products have: Manual quality is vastly underrated. I can't remember how many times I've read product manuals that were convoluted and nearly impossible to follow. They looked as if they were put together by a junior engineer as an afterthought. Too many companies don't realize what a horrible impression they are making with their customers when they do this. This is a BIG pet peeve.
The most ambigous manuals are the cheap ones at the auto parts stores. I used to like Mitchell's manuals, but I could never afford them. Fortunately, I can go to the local branch of the County Library and look at their Mitchell manuals, then copy the pages I need (you couldn't check them out).
A comparison between my 2000 Toyota Camry and 2003 Ford F350:
Camry: Reach under glove box and find the handle to the lower trap door. Pull down and door unsnaps and comes out. Look up and the blower motor is staring at you. Unplug 3-wire connector. Remove 3 mounting screws with phillips screwdriver.
F350: I don't even want to think about it. My Haynes manual is useless and I would have to trip to the library.
I have also tried to follow repair manuals. It can be very frustrating. I wish the authors of such manuals would run them by mechanics, engineers and handymen. I'm sure this would expose any shortcomingd and make the manuals coincide with the real world.
Digital healthcare devices and wearable electronic products need to be thoroughly tested, lest they live short, ignominious lives, an expert will tell attendees at UBM’s upcoming Designers of Things conference in San Jose, Calif.
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