Very nice share Rachael. Though your list is already quite good, i would like to add another skill to it. No matter how good a manager is, there is always room for improvement. Hence a good manager would always have a way to ensure timely feedback in the firm. Not only would he provide feedback of each person's performance, but also ask them to provide feedback on his own performance as a manager. In this way, the manager not only makes his own skills better, but the skills of his team also improve exponentially.
Thanks Racheal for such an informative post , Definitely to be a good manager one should have the mentioned management skills. Communication skills is the most important factor because a good manager should be able to communicate effectively with the employees . According to me Communication is one of the most inportant factor in professional life . According to some surveys the higher a person is in rank the more he or she communicates within the organisation ,
One of the most important skill of manager is that he he creates an enviornment of candor that is open enviornment people can easily coordinate with the managers and supervisors without having any fears . Because if the enviornment is open then only employees can work confidently and this is one of the important factor of retention as well.
According to me for a manager time management and stress management is also very important . Usually people mislead between a manager and a leader but there is a very slight distinction between them . Managers are expected to multi task and for this they should have the ability to manage time and stress .
I agree completely with you on this one. Candor is definitely one ingredient sometimes lacking when a supervisor deals with an employee. I love the phrase: "I had rather be cursed by a wise man than praised by a fool". Many times barriers are presented due to management decisions being made. It's really best for those barriers to be presented up front rather than late in a program. Constraints always exist, usually in the form of program dollars. Excellent post Rachael. Great job.
Yes bobjengr I totally agree with you a good manager should communicate with the employees on daily basis and his attitude should not be firm that people feel fear while coordinating with him. He should coordinate with employee not only official matters but someimes must give a personal touch as well. It is the technique of a good manager to arrange timely outings for the department so that employees can enjoy the work they do .
An important management skill missed here is the ability to talk to your employees in plain language without injecting Dilbert style management buzzwords between the beginning of each sentence and the full stop. Being able to write a blog article without all the management-speak is another lost art, it seems.
Persuasion ('selling') is another very valuable tool that successful managers regularly use. Whether we like it or not, we must constantly sell our ideas, proposals, skills etc. to different groups and individuals inside and outside of our organization in order to be effective. Clear communication and working well with others also improves persuasive abilities.
Good point about persuasion, Greg. One of my best managers from the past always found ways to make me feel that his idea was mine, and I regularly bought it. Even when I knew it was happening, it didn't feel offended by it.
In general these are all traits of every good employee. In regards discipline, I was asked in a job interview how I would handle discipline issues. Following that I went to 6 different managers and asked them the same quesion. The replies were all over the map, no two were similiar except for those who waltzed around the question which is to say they didn't answer the question. So one might argue one must know how to deal with discplinary matters, but if there is no commonality between people on the matter, can we really say this is really important ?
Great list of skills and I agree - each one has a definite impact on a company or department being successful. As manager of test engineering for a major semiconductor company - I would add flexiblity, the ability to understand the individual capabilities of your employees and assign tasks accordingly and a sense of humor. Knowing when to take a stand and when to compromise is also important. Giving employees a chance to stretch and giving credit where it is due (in the way the employee appreciates most) go a long way in helping keep up the morale of a department and extended productivity when working against stressful deadlines.
Nancy, it certainly is a good list, and as I compared it with a few MBA curriculums it is clear that the MBA types have a lot more emphasis on accounting. So perhaps some of those degree managers should read this blog as well.
One thing that I learned long ago is to always ask the production and technical support people about what they think. Not to always do what they suggest, but certainly pay close attention for good ideas. And ALWAYS thank any who provide a useful answer.
The other thing is to always consider the secondary results of any actions. That is a cheap way to avoid huge amounts of grief and pain.
Communication skills are at the heart of any managerial position without any doubt. However, you have touched a different but very pertinent point here in communication skills. Cross-cultural communication demands more skills. Managers must have the sense and skills to communicate with someone who is from different culture and speaks different language. Manager will have to come down to his level of language to make him properly understand what is to be communicated.
And, Yes communication skills are very important for a manager infact these days communication is the key to success. But i have read somewhere that there are two types of managers effective and successfull. An effective manager spent majority of the time in communication and a sucessfull manager spends majority of the time in networking .
These days networking is also very important this includes socializing and politicizing without networking a manager cannot be sucessfull. Because he/she should have the ability to make things done ASAP and if he doesnt have a good social circle then it will be difficult for him to do the things and complete the required tasks .
@ Greg M. Jung, I agree that persuasion is very valuable tool but that is part of communication skills. Persuasion is done most of the times using refined communication skills and sometimes by leading by example in case of persuading internal employees. No matter what tool is used for persuasion, it is nonetheless a necessary skill to have.
@Anandy: I don't think so mate since to persuade someone you do need skills as well as the courage too. Also you should be creative enough to make someone like what you feel is likeable. That is quite a task.
Fifty-six-year-old Pasquale Russo has been doing metalwork for more than 30 years in a tiny southern Italy village. Many craftsmen like him brought with them fabrication skills when they came from the Old World to America.
Focus on Fundamentals consists of 45-minute on-line classes that cover a host of technologies. You learn without leaving the comfort of your desk. All classes are taught by subject-matter experts and all are archived. So if you can't attend live, attend at your convenience.