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William K.
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Platinum
Re: Rejection does not mean fear, if you please.
William K.   1/31/2014 3:39:07 PM
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Not being williingto take a risk on anything that does not provide any value is not a case of fear, it is a manifeatation of common sense. 

Why in the world should I invest money in a system that offers no benefit to my organization while also having a number of potential risks? That is not the slightest bit logical, is it? Just because others who are not in a similar situation do something does not make it a good choice for me. 

And Besides all of those reasons, not following the crowd aqnd not using conventional methods is the main reason that my business is rewarded for solving problems for others.

shehan
User Rank
Gold
Re: Good perspective
shehan   1/31/2014 1:24:44 PM
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@NadineJ – as you said cloud vendors could do better in creating awareness in the industries by presenting cloud and they could even give them a trial run.

shehan
User Rank
Gold
Re: Rejection does not mean fear, if you please.
shehan   1/31/2014 1:23:09 PM
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@Willaim- Most companies are afraid to take risk of moving their data to cloud, I feel they should first move less confidential data and ensure they have backup simultaneously locally. Eventually they could migrate the rest of it when they feel it's safe. 

shehan
User Rank
Gold
Re: Good perspective
shehan   1/31/2014 1:18:32 PM
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@Jordan- when companies find out the benefits of cloud and how they could integrate it with their existing systems and workflows, they would want to grab the opportunity to move into cloud solutions. 

shehan
User Rank
Gold
Re: Rejection does not mean fear, if you please.
shehan   1/31/2014 1:16:42 PM
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@Jordan- someday as we expand and move into mobile solutions we will have to use at least one cloud based product to support our growing business needs. 

shehan
User Rank
Gold
Re: Rejection does not mean fear, if you please.
shehan   1/31/2014 1:14:50 PM
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@William – yes using cloud or any other related service depends on your operational requirement. It's not necessary to move to new technology without knowing the best use of it. 

shehan
User Rank
Gold
Re: Good perspective
shehan   1/31/2014 1:07:04 PM
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@Elizabeth – security concerns on cloud has be one of the main reasons why some companies still stay away from Cloud.

@Jordan – thanks for the great article.

NadineJ
User Rank
Platinum
Re: Good perspective
NadineJ   1/30/2014 10:54:35 PM
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It's true that the cloud has many benefits.  For many, having a choice during the transition would be helpful. 

It's not fear as much as lack of information that leads to people reject working in cloud based applications.  If companies could provide seamless transitions, great.  But most don't.  I'd love to go back to an older, non-cloud based, version of itunes.  I can't.  I have no options and the cloud based version isn't as easy to navigate. 

I'm rejecting it not out of fear but out of frustration.

William K.
User Rank
Platinum
Re: Rejection does not mean fear, if you please.
William K.   1/30/2014 5:49:12 PM
NO RATINGS
Jordan, submissions come from all over and so do responses. And translation is not always possible, since some languages seem to have words for concepts that are not found elsewhere.

And as for the unanticipated misfortune, consider the destruction of the world trade center. Nobody associated with any sort of IT could have anticipated that, but it happened and a lot was destroyed forever. So unanticipated disasters, in a manner a bit similar to unanticipated business happenings, can't always be  avoided. And in some cases only the perpetrators are guilty of doing anything wrong. 

So while I see a few potential business changes that would suddenly cause users of the cloud some problems, that does not mean that a lot of folks won't benefit from using it, at least for a while.

There was a song back about 1960 titled "That's the way it goes", and one line fits here fairly well: "Where it ends nobody knows,(but if it does), That's the way it goes." Sorry that I have no clue about who sang or produced it, but it gt played a lot around the Detroit area at the time. It would be interesting if anybody else can recall any more about that song. It must have related to something that was important at the time, I guess.

Jordan Pelovitz
User Rank
Blogger
Re: Rejection does not mean fear, if you please.
Jordan Pelovitz   1/30/2014 5:35:34 PM
NO RATINGS
By translation I mean on the way from my inbox to being posted on the page. I am a native English speaker. :)

 

I do think it's important for cloud companies to have some sort of very visible part of the Terms of Service that explicitly details what happens in the event of a permanent service outage (company going under, etc). I don't know of any who do, but I think it would help at least somewhat in assuaging people's concerns over "what if".

 

To your point about unanticipated failure modes; as it was famously put by a former defense secretary; "There are known knowns, and there are known unknowns. But there are also unknown unknowns". I think that cloud companies should plan for as many failure modes as they can, and be very communicative with their users about what their plans are for those failures.

 

Users, on the other hand, should be forgiving if an unknown failure mode comes up, or if a known failure mode occurs and the first few stages of disaster control aren't the most visible ones.

 

Software as a service is like a pact of trust between the user and the developer - more so than ever before. A user trusts the developer with their livelihood, and the developer trusts the user with the same.

It benefits everyone if we collaborate on solving these problems before they arise, and if/when they do, we try to stay as calm as possible and work towards a mutually beneficial solution.

 

~Jordan

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