As mentioned before as well customer service is very important in todays business not only to increase the business but also to retain the business and get back the loss bsiness . There are certain factors that makes an organisation more customer oriented like delivering more than promising , meeting commitments , going extra mile to help the customer and feel the pain of the customer if we have the above mentioned qualities then definitely customers will feel the value and they will be happy with the business .
Good customer service is really very important not only to get customers but also to retain the customers. People usually buy products or services usually on the basis of word of mouth if you provide good customer service then definitely they will spread the good points of that particular product which will result in more business by getting more customers.
Altair has released an update of its HyperWorks computer-aided engineering simulation suite that includes new features focusing on four key areas of product design: performance optimization, lightweight design, lead-time reduction, and new technologies.
At IMTS last week, Stratasys introduced two new multi-materials PolyJet 3D printers, plus a new UV-resistant material for its FDM production 3D printers. They can be used in making jigs and fixtures, as well as prototypes and small runs of production parts.
In a line of ultra-futuristic projects, DARPA is developing a brain microchip that will help heal the bodies and minds of soldiers. A final product is far off, but preliminary chips are already being tested.
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