As mentioned before as well customer service is very important in todays business not only to increase the business but also to retain the business and get back the loss bsiness . There are certain factors that makes an organisation more customer oriented like delivering more than promising , meeting commitments , going extra mile to help the customer and feel the pain of the customer if we have the above mentioned qualities then definitely customers will feel the value and they will be happy with the business .
Good customer service is really very important not only to get customers but also to retain the customers. People usually buy products or services usually on the basis of word of mouth if you provide good customer service then definitely they will spread the good points of that particular product which will result in more business by getting more customers.
The first Tacoma Narrows Bridge was a Washington State suspension bridge that opened in 1940 and spanned the Tacoma Narrows strait of Puget Sound between Tacoma and the Kitsap Peninsula. It opened to traffic on July 1, 1940, and dramatically collapsed into Puget Sound on November 7, just four months after it opened.
Noting that we now live in an era of “confusion and ill-conceived stuff,” Ammunition design studio founder Robert Brunner, speaking at Gigaom Roadmap, said that by adding connectivity to everything and its mother, we aren't necessarily doing ourselves any favors, with many ‘things’ just fine in their unconnected state.
Focus on Fundamentals consists of 45-minute on-line classes that cover a host of technologies. You learn without leaving the comfort of your desk. All classes are taught by subject-matter experts and all are archived. So if you can't attend live, attend at your convenience.