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Rob Spiegel
User Rank
Blogger
Re: I don't think all the blame lies with the scope manufacturer
Rob Spiegel   11/13/2013 10:24:11 PM
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I agree Tekochip. This is kind of a surprising oversight.

AJ2X
User Rank
Silver
Re: I don't think all the blame lies with the scope manufacturer
AJ2X   11/11/2013 4:41:03 PM
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Of course, they DID have an input device -- the remote computer on the GPIB port.  It was a design mistake not to have that port be able to control all of the device, including the underlying OS, or to have the OS not NEED a local input.  That IS what the GPIB is for, after all.

TexasTJ
User Rank
Iron
Re: I don't think all the blame lies with the scope manufacturer
TexasTJ   11/11/2013 11:49:11 AM
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True, and please don't impute that I made any such assertion.  I merely offered a correction on the particular strain of Windows used.

tekochip
User Rank
Platinum
Re: I don't think all the blame lies with the scope manufacturer
tekochip   11/11/2013 11:43:56 AM
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No matter what the OS, you can't expect to run a PC based application without some kind of input device.

TexasTJ
User Rank
Iron
Re: I don't think all the blame lies with the scope manufacturer
TexasTJ   11/11/2013 9:52:32 AM
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No sir - Windows ME was not an XP system.  It was the last of the Windows 95/98/ME line.  It was as big a turkey as Vista.

taimoortariq
User Rank
Gold
Re: e didn't think of that. Sorry
taimoortariq   11/9/2013 10:53:54 PM
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I agree, I think its not wise to blame everything on the manufacturer. The customer has to be also careful about these things and know what are the specifications and the configurations they need for their specific task.

William K.
User Rank
Platinum
Re: e didn't think of that. Sorry
William K.   11/9/2013 8:17:27 PM
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Leave it to microsopht to include something that will paralize a system because of something that you should be able to ignore. And I am amazed that it was that hard to operate a mouse with verbal commands. Of course the best substitute for the mouse would have been one of those "pre mouse" knob boxes. Back in the days prior to windows infecting computer systems with the " syndrom. Microsopht critics know what I mean.

Battar
User Rank
Platinum
Re: e didn't think of that. Sorry
Battar   11/9/2013 3:36:59 PM
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Scope manufacturer says "we didn,t think of that". Well, neither did you. After all, you did know that the clock would have to be changed for daylight savings time.

Mydesign
User Rank
Platinum
e didn't think of that. Sorry
Mydesign   11/9/2013 1:50:29 AM
NO RATINGS
1 saves
"Co-workers tried to help me navigate the mouse without being able to see the screen, but we didn't have much luck, so we contacted the manufacturer. The only response we received was: "Well, we didn't think of that. Sorry.""

Noor, very funny answer. Some time, the responses from customer supporting peoples are very funny; which can cause you laugh and sadness at same moment.

naperlou
User Rank
Blogger
Re: I don't think all the blame lies with the scope manufacturer
naperlou   11/8/2013 11:21:53 AM
NO RATINGS
TJ, I think they would have had the same problem hooking up the keyboard as they had with the mouse.  Of course, a USB port on the front panel would have allowed either and made this a non-problem.  The customer, knowing that they were rack mounting the units should have anticipated this situation, however. 

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