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phantasyconcepts
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Silver
Re: Let me count the ways
phantasyconcepts   9/16/2013 2:42:28 PM
NO RATINGS
Rob,

 

I disagree.  Cable companies are not providing services - well, not useful ones.  I switched to FiOS because I didn't like the way the local cable company treated me.  Well, five years after the switch, my rates have gone up an dmy selection of channels has gone down in the same package.  Every time they drop a channel, they say it is 'to make room for more content'  Well, they have enough room now, but no content to fill it, and to top it off, they are always arguing with content providers and threatening to drop one of the five or six channels I actually watch.  Add to that the fact that I have insomnia, and the only time I actually have time to watch television is between 11PM and 4 AM.  I also work many long days, going in one day at 8 AM and coming home the next day at 2 AM.  I want to watch TV, so I turn it on, and surprise, there is nothing on except infomercials.  "Oh, well," I think. "I have on-demand programming, and with all of the premium channels that come with on-demand, and the programs I missed by working late, I should be able to fall asleep watching television."  Nope.  That is when they are doing maintenance on the on-demand system.  Now, it seems to me that you would want to do maintenance to your on-demand system when the demand was low, right?  Tell me, how much demand for 'on-demand' broadcasting can they possibly have during normal business hours when most of their customers have to work???

TJ McDermott
User Rank
Blogger
Re: Let me count the ways
TJ McDermott   9/16/2013 10:33:29 AM
NO RATINGS
Rob, it's that sort of service that makes me frustrated that only one cable company services a particular area.

I greatly enjoyed changing from cable to DirectTV; I got to tell the cable company what I thought both with my wallet and their "we're sad to see you go" survey.

tekochip
User Rank
Platinum
Tightening the Noose
tekochip   9/16/2013 9:50:37 AM
NO RATINGS
That sounds just like the DMV, but they don't have any competition.
 
I think the noose is starting to tighten on video service providers.  We switched to satellite because of the lousy cable service and their horrendous customer support.  Now we are poised to use an antenna for the local programming and go full Internet for premium content.


Rob Spiegel
User Rank
Blogger
Let me count the ways
Rob Spiegel   9/16/2013 9:40:06 AM
NO RATINGS

One of the interesting things about this Monkey story is the variety of ways the cable company made life difficult for its customers. Some of these companies have well earned their reputations for distributing problems with their services.

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