I wonder about what he would have done if the problem had escalated to the point of stopping production and his bosses had become involved. Especially if his instructions claiming that the fault could not be where you found it had been put into a memo. Those signed memos can certainly be deadly sometimes.
And the whole incident reveals the challenge of egotistical incompetent supervisors.
TJ McDermott; I 'disobeyed' instructions from my supervisor. From my perspective, Celestica was a major customer, so to just dismiss a problem was the wrong course of action. There was an old saying; "If you don't take care of your customer, someone else will".
Isn't it always interesting when folks who have no insight into the detailed functions of a system are so very willing to claim where a problem couls nt possibly be? Persistance in this instance was probably your only option, and getting the information in a different area was brilliant, even if it was the only way possible.
Thanks for an interesting story that had a happy ending. I hope that it helped your career.
Glenn, it sounds like you fixed the problem outside of normal bounds. Was it authorized? Or was it a matter of contrition being easier than permission: "I'm sorry I didn't follow procedure but I fixed the problem and made the customer happy"?
Engineers at Fuel Cell Energy have found a way to take advantage of a side reaction, unique to their carbonate fuel cell that has nothing to do with energy production, as a potential, cost-effective solution to capturing carbon from fossil fuel power plants.
To get to a trillion sensors in the IoT that we all look forward to, there are many challenges to commercialization that still remain, including interoperability, the lack of standards, and the issue of security, to name a few.
This is part one of an article discussing the University of Washington’s nationally ranked FSAE electric car (eCar) and combustible car (cCar). Stay tuned for part two, tomorrow, which will discuss the four unique PCBs used in both the eCar and cCars.
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