Elizabeth, sometimes you run across a system that has the feel of being designed by a bunch of fresh-from-school engineers without enough experienced supervision. This story has that feel.
The company as a whole may very well know better, but the company isn't a homogeneous whole.
As to accountable, the only time that happens is for safety (think automobile recalls). If the interior door cosmetic panel has a push-in plastic fastener that fails after the warranty expires, and fails consistently, I doubt the automobile company will recall the panel.
This is another case in which it would be good to hear from the company's designers to see why exactly they made the washer this way. You say that "the designer group had very little knowledge of reliable solid-state electronics." But shouldn't the company know better? And shouldn't they be held accountable somehow or try to improve this situation?
Some cars are more reliable than others, but even the vehicles at the bottom of this year’s Consumer Reports reliability survey are vastly better than those of 20 years ago in the key areas of powertrain and hardware, experts said this week.
Many of the materials in this slideshow are resins or elastomers, plus reinforced materials, styrenics, and PLA masterbatches. Applications range from automotive and aerospace to industrial, consumer electronics and wearables, consumer goods, medical and healthcare, as well as sporting goods, and materials for protecting food and beverages.
While many larger companies are still reluctant to rely on wireless networks to transmit important information in industrial settings, there is an increasing acceptance rate of the newer, more robust wireless options that are now available.
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