Definetly a design fault, just for few bugs the companies compromise on the quality, and i am a bit surprised because i was always a fan of panasonic. There should be some professional ethics that should be observed in manufacturing, and a fair amount of funds should be spent on testing and quality control of the products otherwise it will cause trouble for both the customers as well as the manufacturing company in the long term.
I think the almighty dollar has changed the way we test machines. And even if we do perform life tests, we don't wait for the test to complete before we send it to market. Too bad, we can't just try and make good American appliances with good quality so when we spend out good money we get a good product.
Articles like this kind of chap my hide, because to me there is nothing more important in making a product that does what it's supposed to. And doors are supposed to open.
True Critic, But I also believe that the internet is the best and cheap way of finding information about the product and also I will always go to the mother site to get the info rather than depending only from the customer reviews.
Very true tekochip. There a lot of quality standards for some products and some of are given from the unknown companies also. But the actual product may not have the those standards those are only for the sake of advertising
We have an original Amana Radar Range built around 1978. It is solidly constructed and very reliable. While I have done few minor repairs, these were necessitated by normal wear and tear, not shabby construction or stupid design.
One excellent feature is that instead or a truntable, this oven uses a rotating antenna assembly in the roof of the oven cavity to achieve a quite uniform field.
Some years ago we spotted a similar unit being discarded as trash so I cannibalized the junker for a stash of spare parts, including the magnetron. I therefore expect this well built microwave to keep working at least as along as I am around.
@Critic, @WilliamK- Thanks...I assumed "Post Message" sent a private message to the person who posted a comment. So, I had never test-driven that option!
My old uWave was a higher-end GE with a capacitive touch screen (like an e-reader). After 4-5 years the screen stopped detecting presses or mis-read the touch position. An internal flex PCB was adhesive-bonded to the capacitive glass, and the bond had broken due to heat from the stove below. Every 6 months or so, I would have to repair the panel. It finally became unrepairable. The microwave and range were part of a "set"...and they put the high-output burner directly under the microwave's control panel!
The new microwave is a Whirlpool...the cavity is non-stick which is a nice feature. But it takes a lot of "keystrokes" for the simplest operations.
The old GE was very heavy and my son (college wrestler) and I had to struggle to lift it off the mounting brackets. The new one is much lighter....not a good thing!
Kenish, I figured it out a while back. To add a comment use the Post Message link, to repond to a particular posting click on reply. I have not tried the others yet.
As for the quality of the hardware, our first microwave oven was made by Norelco and was still working when it was replaced after 25 years. My wife did not like that incredibly reliable mechanical rotary timer, which never had a single failure in all those years. Since then we have gone through three more of the ovens, this Panasonic is number 4. All in about 8 years time.
What the extra money gets you is a few more features and a much fancier decal on the control panel. I find the concept of using the waste heat to assist the cooking, which it does make some sense, but if steam gets back to the insulating surface of the magnetron tube there could be some problems, I would suspect.
And I never could see why the wall sections on the latch supports had to be so very thin. I know that there is a concern about sink marks opposite thicker sections when thermoplastics are injection molded, but I was not aware of that problem with thermosets. Besides that, even if there were sink marks, they would be in an area that is not normally visible. Perhaps somebody with a lot more injection molding expertise can offer some comments and shed a bit of light here.
The "COMMENT" link directly under each article seems to take you to the comments. It should probably read "READ COMMENTS." Just being critical again.
If you want to post a new comment without replying to someone's comment, you click on "POST MESSAGE" under one of the comments. Is that clear? :-)
I haven't figured out the other links, yet. Maybe some day I will be adventurous and click on them.
I also haven't figured out the user ranks. Maybe DN (Design News for you poor, uneducated lay people) could publish an instruction manual. Or, maybe there is one already and I just haven't seen it! Blogger people? What's the word on this?
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