Another concept that the commercials showed was a manufacturer driven service department. When Sears only sold Kenmore appliances, Sears sold a lot of product based on servicing what they sold. You could rely on a Sears service tech showing up if you needed service. Now you seem to get random tech from companies that you haven't heard of.
Does anyone know the details of why there was a suspected cultural shift away from quality at Maytag? (change of ownership or managment? profitability issues?). Many times a company with an older, respected brand will fall on hard times and the new owners or shareholders do not value the inherent quality policy that previously made their brand a house-hold name.
Maytag is following the trend of "throw-away electronics." No one expects anything to last past 5 years anymore...I miss those old commercials but even more, I miss the concept of quality that was behind them.
Up until `98 I had a 1967 Maytag dryer. I got it in `79, I could still get parts for it, and the only thing it ever needed was a belt and an occasional bearing. When I moved the house buyer demanded that the dryer stay with the house and that was the end of my Maytag. The replacement dryer needs to be repaired every couple of years to replace the skid pads that he drum rides on because it doesn't use rollers. It's an easy fix, but the Maytag certainly didn't have parts that were DESIGNED to wear out.
Many years ago, there was truth behind the old "lonely repairman" commercials. Maytag products really were reliable. One year, Design News even gave Maytag its annual quality award, and the engineering team actually showed up with the "repairman" from the commercials. Over the years, though, it seems like that has changed. I hear a lot of complaints these days about Maytag products.
We looked at a number of sources to determine this year's greenest cars, from KBB to automotive trade magazines to environmental organizations. These 14 cars emerged as being great at either stretching fuel or reducing carbon footprint.
A quick look into the merger of two powerhouse 3D printing OEMs and the new leader in rapid prototyping solutions, Stratasys. The industrial revolution is now led by 3D printing and engineers are given the opportunity to fully maximize their design capabilities, reduce their time-to-market and functionally test prototypes cheaper, faster and easier. Bruce Bradshaw, Director of Marketing in North America, will explore the large product offering and variety of materials that will help CAD designers articulate their product design with actual, physical prototypes. This broadcast will dive deep into technical information including application specific stories from real world customers and their experiences with 3D printing. 3D Printing is