The Sherlock Ohms stories never fail to amaze me. I never would have considered adding a ground strap between the wagon body and axle frame. Engineers -- especially those who submit our Sherlock Ohms stories -- are an amazingly clever bunch.
It was good of the vendor to offer a solution to the customer's modification. Good vendors will help as long as safety is not concerned. As a teen, I was working on an old Chevy loosening a bolt that was too close to the frame to reach with a standard box wrench, so I ground some off of the OD which promptly broke. I then took the Craftsman wrench back to Sears who said that it had been modified, but it should have been tough anyway and gave me a replacement.
That is a very interesting story and great job about troubleshooting a field failure with an uncooperative customer...it is also a great reminder to inquire as to any modifications that a customer may have made that can introduce problems that they are blaming on the original design!
In many engineering workplaces, there’s a generational conflict between recent engineering graduates and older, more experienced engineers. However, a recent study published in the psychology journal Cognition suggests that both may have something to learn from another group: 4 year olds.
Conventional wisdom holds that MIT, Cal Tech, and Stanford are three of the country’s best undergraduate engineering schools. Unfortunately, when conventional wisdom visits the topic of best engineering schools, it too often leaves out some of the most distinguished programs that don’t happen to offer PhD-level degrees.
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