HOME  |  NEWS  |  BLOGS  |  MESSAGES  |  FEATURES  |  VIDEOS  |  WEBINARS  |  INDUSTRIES  |  FOCUS ON FUNDAMENTALS
  |  REGISTER  |  LOGIN  |  HELP
<<  <  Page 4/4
Rob Spiegel
User Rank
Blogger
Re: Tech manuals
Rob Spiegel   7/6/2012 6:53:46 AM
NO RATINGS
I agree, Chuck. I usually go online for troubleshooting. Out on the forums, I find that users have found work-arounds that are more useful than product manuals. 

Charles Murray
User Rank
Blogger
Tech manuals
Charles Murray   7/5/2012 8:57:33 PM
NO RATINGS
It doesn't surprise me that the troublehooting guide was worthless. Too often, tech manuals and troubleshooting guides appear to be afterthoughts. By the time someone puts the manual together, the company is already itching to get the product out the door, and they end up doing a poor job on it.

warren@fourward.com
User Rank
Platinum
Re: Kind of Sloppy, and very confusing
warren@fourward.com   7/5/2012 6:57:02 PM
NO RATINGS
And, I might add, where was quality control?  How did it pass except for statistical sampling...

Rob Spiegel
User Rank
Blogger
Re: Kind of Sloppy, and very confusing
Rob Spiegel   7/5/2012 1:58:50 PM
NO RATINGS
Good point on the brand name blurring, JimT. It is hard to tell. And if it's hard to tell what brand name blends with other brand names, then the whole notion of the value of brand names seems to go away.

JimT@Future-Product-Innovations
User Rank
Blogger
Kind of Sloppy, and very confusing
JimT@Future-Product-Innovations   7/5/2012 1:16:05 PM
NO RATINGS
This is a very timely story for me because I just spent my Saturday morning replacing a broken switch in our Washer, so this article caught my eye right away.  You have to wonder about process flow in appliance manufacturing, as your example indicates a sever break in communication between development engineering (the product), technical publications (the manual), and manufacturing (Magnet-?  What magnet-?).  It's also very confusing today as to whom the actual manufacture is.  A closer look into Corporate Names will show very blurred lines between the major plays, Whirlpool, Maytag, Kenmore, Frigidaire and others.  Folks in the industry know the interrelationships but the public doesn't. 

<<  <  Page 4/4


Partner Zone
Latest Analysis
DIY candy, journeys to Mars, coding for road trips, and more. These STEM (science, technology, engineering, and math) activity options will keep kids engaged this summer, from 10-minute activities to more advanced undertakings.
Nothing is more frustrating than developing a plan and then, in the heat of the battle, having to diverge from the plan when chaos happens.
In June, teams from across the US, and several countries worldwide, competed for awards in multiple categories at the 2016 Formula SAE Lincoln competition.
A 45-minute per day free course will take place July 11-15, and will walk engineers through a hands-on approach to debugging real-time embedded software.
Forget doping. Officials at this yearís Tour de France are looking for a very different form of cheating -- electric motors hidden inside the seat tubes of bicycles.
More:Blogs|News
Quick Poll
The Continuing Education Center offers engineers an entirely new way to get the education they need to formulate next-generation solutions.
SEMESTERS: 1  |  2  |  3  |  4  |  5  |  6 |  7 | 8 | 9 | 10


Focus on Fundamentals consists of 45-minute on-line classes that cover a host of technologies. You learn without leaving the comfort of your desk. All classes are taught by subject-matter experts and all are archived. So if you can't attend live, attend at your convenience.
Learn More   |   Login   |   Archived Classes
Twitter Feed
Design News Twitter Feed
Like Us on Facebook

Technology Marketplace

Copyright © 2016 UBM Canon, A UBM company, All rights reserved. Privacy Policy | Terms of Service