First, I wouldn't call the Neo a "high end" digital recorder, I'd call it a pro-sumer grade swiss army knife device, so I sort of get your frustration...but nevermind that - the "only generic" file naming issue upon imports is fairly common to all truly professional platforms. None of the big three concern themselves with friendly name management of end-user naming conventions for importing files - (Avid / Nuendo / Steinberg). All three provide robust file naming tools for newly created content. It may sound counterintuitive to non-professionals and hobbyists, but this is in line with Avid (and others') philosophy that they are about creating new content, not ripping copyrighted materials from consumer CD and MP3 files.
Yes, I work in audio - over 35 years - yes, I do this full time for a living, and yes I work on one of the above platforms for almost two decades.
You might look at Audacity, if you want such robust file naming transfers - Audacity is quite good at that, if memory serves me - and it is free. Audacity is a great piece of collaborative freeware.
That would be incredibly frustrating. For a high end product it sounds to me like the USB capability was added as an afterthought to the design - they focused on doing well for the recorder part and then someone said - hey, we better come up with a way to transfer the files through a USB port since so many people are doing that now...
Tom, it sounds like they need some more sophisticated software engineers.If they are going to use FAT devices, they need to have some sort of database of the songs.It seems like they are relying on the file names alone.They could do so much more.
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