It never ceases to amaze me that, most unfortunately, in several companies I've worked for the engineer doing extremely technical and difficult work would not be given sufficient space and/or what they need to be productive AND happy.
It got to the point where one time I was doing embedded firmware, PCB design, prototype assembly, and debugging all in one tiny area.
And yet seemingly a guy doing paperwork all day (non-management) gets a nice office instead of a cubicle, with sufficient room for additional shelves and cabinets.
It's my nature to be organized and neat, but people quite often I find myself asking, "Why"? Ultimately, who really cares?
However at home on my own engineering workbench, where ironically I sometimes have better tools & instruments, it's always nice, neat and clean. Generally more welcoming, too!
That first example of a messy desk, for heaven's sake, is quite neat and organized, much like mine looks after I've cleaned up! The difference are the walls! Mine are plastered with notes and printouts scotch taped to them. The most pressing paperwork is taped to the front of storage cabinets above my desk/bench in plain view so my aging synapsis will stay refreshed. And, yes there are piles of boxes and equipment chassis on the floor and under my desk. Eventually I'll rotate stuff down to a cellar storage area to make room for more stuff. That storage area is organized in great piles of equipment properly categorized so I can retrieve stuff quickly without much sifting.
There are tons of people out there willing to point out the obvious about a clean desk which include things like, cleanliness benefits the company as a whole, it makes the office more inviting, and it gives the appearance of organization, blah, blah, blah.That stuff is all true but they are the tertiary benefits to an organized workspace.I’ve headed my company’s 5S movement, I did so not understanding the concepts at the beginning, and I was in opposition to it in many ways.
Until I went through it myself.On the surface, all of those people that haven’t done 5S see are clean desk tops. “Sterile” is often the word they use. But that is about 5% of the total depth of the process.In fact, I use a PowerPoint in day one of training, one slide is dedicated to the cleaning the process.And by the end of the 3rd or 4th week, the term sterile is completely out of the picture as they have regrown their offices and workstations to be truly personalized spaces that reflect efficiency, communication, and personality.
I trained 200+ employees over the past year and continued to learn more and more. After spearheading this training with group after group of people that started day one with some of the worst negative attitudes I have ever seen in training (seriously, I was taking personal shots from fellow employees), the nearly unanimous opinion at the end of the week was that not only was this needed in our company but that it was one of the most positive experiences they had ever gone through with the company.And the pictures in this article are very representative of many desks in our organization pre 5S, not just engineers.
And those desks don’t say genius.People who think that they say genius are the people that don’t want to organize their desks.Or they want to but don’t think they have the luxury of time to get it done anyway. These desks are simply the signs of messy people that don’t like other people touching their stuff and they may even like to radiate and unwelcoming pulse in their areas.They should put up signs that say “Here’s the guest chair, that’s where you go. Please keep your arms in at all times.”No one in your company should be awarded this mindset.
True organization should welcome collaboration and openness in the work area, not a fear to touch anything or that you’re going to knock something important or expensive to the floor.Cluster organization systems like the ones in these pictures are one strong gust of wind or one errant hand gesture away from being turned into another type of cluster that ends in a strong “F” word.If you are the only one that knows how they are organized and something disorganizes them, like an open window or subtle earthquake, or angry colleague, then it sucks to be you. True organization also keeps in mind some very serious organization-wide concerns like the need to address succession planning. There are TONS of people leaving the workforce in the coming few years and an office like this says one of two things; 1) I’ll leave it for the next guy to figure out, or 2) I’ll spend the last few weeks/months of my employment handling it.Neither should be acceptable.
But succession planning isn’t just about people retiring, it’s about anyone that needs a quick short or long term replacement. It’s great that you can find everything in your piles of work, but if someone else can’t come in and find it if you are hit by a bus then you are failing at a part of your job.It’s also turned out that our 5S training uncovered the uncomfortable truth that all those people with organized piles couldn’t always find their own stuff as quickly as they had thought.They were frequently telling people “I’ll have to get back to you on it” even though they were standing over their own desks scratching their heads.
Keep in mind that it may be the work area that you are assigned to but it is not your home.You were hired for your unique talents in your field and after a time you have the right to feel irreplaceable based on those talents and skills.You do not have the right to feel irreplaceable because you are the only who knows where the hell everything is at.Companywide organization is no more optional than effective communication.
In addition, there is difference between being messy and being filthy.Those desk aren’t just messy, they are filthy.People think they are clean because the desktop surface isn’t visible, but dust falls, boxes and engineering equipment be damned.The dust went somewhere, and it went somewhere harder to clean like the seven-hundred plus horizontal surfaces you have created with all the piles of papers and equipment that never gets cleaned by either the cleaning crew or the workspace owner.You will have problems with dust mites, spiders, and ants; maybe even cockroaches and mice.And don’t think that just because you don’t eat or snack in your area that those things aren’t there because none of those things I listed above require human food remnants to thrive.Cardboard boxes, PCB, and styrofoam are enough.
Here are the top two things that people in my company have reported (based on survey results gathered using SurveyMonkey) post 5S training;
1. 1...Most people feel ownership of their areas for the first having gotten rid of decade’s worth of their predecessor’s (an often times their predecessor’s predecessor’s) files.They feel that for first time since they moved into their stations that they control the workflow and storage of their workspace, not the other way around.They aren’t simply using whatever scheme they inherited. In some cases, they inherited those schemes and organizational logic and habits from jobs in companies that they don’t even work at any more but brought them with them to a new company.Sure, they didn’t bring the physical files, but they still brought the habit which might be worse.
2. 2... They have sense of freedom and control.Organized and clean work areas have translated to an openness and welcoming nature to new work that is counter to the feeling of being buried every time you turn around in their workspace...there is a pile here, a pile there, and a new pile just showed up.Most people that have offices like these will occasionally look around their areas at their “organized stacks” and think to themselves that someday they’ll “get to it”, not even know what “get to it” even means.It means they recognize there is problem that needs addressing.Look at those offices above; who feels more buried in work, the guys in those offices or the guy with a clean desk?In either scenario they both may have huge amounts of work to do but the removal of the piles allows for the psyche to concentrate on the job at hand and put the stack of next actions, next tasks, and next work out sight and out of mind where they should be while concentrating on the job at hand.
I strongly urge all readers to invest in the book Getting Things Done by David Allen and seriously investigate the use of 5S/Lean concepts within their organizations.
Engineering is inherintly messy. The issue is that in not putting stuff you are not using away your next task becomes more difficult to do, due to space constraints,tangled cables, occupied equipment etc and so on recursively. It also allows someone like me with a short attention span to be too easily distracted from actually completing a task. Having to put the stuff away forces me to not procrastinate about the little polishes that bore the crud out of you but need to be done to turn a solution into a product. I try to force myself to be tidy as it makes me more efficient and it's also easier to notice when someone "Borrows" any of my kit... Now where'd those side-cutters go.
Chaos Order - YES! But these guys are pikers. I see desk! If the desk/workbench is not piled with a minimum of ten inches over every bit of its horizontal extent, it doesn't belong here. I will allow a couple of square inches of desktop around the mouse. Also, most of these have realtively clear floors surrounding the subject desk. If you don't have to take at least three acrobatic steps over the piles of junque filling the rest of the space to reach the alledged 'messy' desk, you just aren't trying.
Seriously, there are two kinds of people - those who A) find things where they PUT them, and those who B) find things where they LEFT them. The latter group work more efficiently by skipping the step of taking everything they use back to its 'home' when they are done with it. They just set it down and come back for it the next time they need it. This ironically results in a work area that appears to be cluttered and disorganized to an outside observer, especially if he is a 'neat freak'.
There is just one problem with that; it does not work if you share the space with another engineer. Communal work spaces must be operated in mode 'A'. Even though it is less efficient for the individual engineer, it does improve overall efficiency. The moral of that story is never let yourself get into a communal situation like that!
Next month let's discuss the advantages of stratigraphic filing.
I often get chided for the state of my office.I’m a Test Supervisor/Test Engineer/Customer Support Engineer/Trainer.Add the fact we are a low volume – high mix manufacturer, (we make something different daily) I have a new challenge (opportunity) every day.
If I took the time to organize or clean my office daily, I’d be working 75 hours a week instead of 70.As long as I can find what I need when I need it, I’m happy leaving things the way they are.All I need is to keep the “anal clean freaks” (obviously with not enough to do) away from my area.
I'll leave with this tought : If a cluttered desk is the sign of a cluttered mind, what is the significance of a clean desk?Albert Einstein
I agree with you and can identify. My workbenches at home ALWAYS look like these! Cleaning up mid project is such a royal waste of precious time and energy. The best part about it is that I know where everything is, but when a family member comes looking to borrow something, they can rarely find it unless they ask me for permission first!
I once had a boss whose desk and office was usually neat as a pin. Then I wondered why he had an inordinate number of barrister cases, two credenzas, and a desk with an unusually high number of drawers. He'd shovel any and all things off of his desk everyday and dump them anywhere that there was room in one of these many drawers. He'd even use file boxes, stacked neatly in the corner to take care of any overflow. Being a clutter man myself, I think that it was an usually high amount of energy he expended to send the wrong message...
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