A really interesting case of good detective work. Chris' comments regarding the lack of "tribal knowledge" because so many of the engineers had moved on really struck me. That's a problem we will be seeing much more as baby boomer engineers continue to exit the work force. Obviously, there were flaws with this bus design, but the issue of capturing, storing, and disseminating domain expertise and so-called tribal engineering knowledge is going to be critical for companies going forward. And it's not just for future product development, but for continued maintenance and support.
Fifty-six-year-old Pasquale Russo has been doing metalwork for more than 30 years in a tiny southern Italy village. Many craftsmen like him brought with them fabrication skills when they came from the Old World to America.
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