I had the same type of thing happen to me one time. On a Cadillac. Seems like no matter how expencive the car is there is always something on the interior that is just too flimsy and brakes. For the broken glove box I kept telling myself they started out as card board boxes with a metal front, look at the progress for God sakes, its a plastic box, with a plastic front.
I once had the experience of comparing the turn signal assembly on a mercedes to one on an American car. The differences were considerable and all of them with the execption of the cost seemed to favor the mercedes part.
It's not good when a cheap part is used in a highly visible and often used application. Upon a little reflection, exactly when is it good? When it is a cheap throw away item that one does not care about or only uses once I suppose.
Anytime I find a flimsy part used in an application that gets a lot of use and potentially some abuse I know it will be trouble. If I know ahead of time I can baby it along but to find out after the fact is usually disappointing.
It would seem that someone should be charge with the responsibility to review the designs and help avoid this kind of mistake since it really detracts from the brand reputation. Even after the fact repair studies would help in avoiding repeating the same silly false economies.
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