When a sheetmetal designer/stylist also does a circuit board, it would be entirely reasonable to find that shortcuts were taken and fundamental quality errors abound. Those fancy boxes are all about looks, anyway.
Probably the little board having all the problems was intended for one specific mother board, not available in the US, nor in the rest of the world.
This does serve as a warning to always check all connections, and never trust that the item was designed correctly. It may never have been designed at all.
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