One of the things I see over and over in these stories about product malfunctions is that the user went to Internet forums to see if others have encountered similar product failures. Time after time, our bloggers report that their problem was discussed by many fellow unfortunate consumers on the Web.
I've always wondered whether brand owners make it a practice to read these forums to find out what their customers are suffering due to design SNAFUs. Seems the forums would be an excellent source of post-purchase feedback.
In many engineering workplaces, there’s a generational conflict between recent engineering graduates and older, more experienced engineers. However, a recent study published in the psychology journal Cognition suggests that both may have something to learn from another group: 4 year olds.
Conventional wisdom holds that MIT, Cal Tech, and Stanford are three of the country’s best undergraduate engineering schools. Unfortunately, when conventional wisdom visits the topic of best engineering schools, it too often leaves out some of the most distinguished programs that don’t happen to offer PhD-level degrees.
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