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Ran
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Iron
Re: Part III: Hardware & Software Sharing Responsibilities
Ran   5/23/2012 2:20:38 PM
NO RATINGS
@Gary – Although I was not involved in the design (I wish I had been), the Comcast DVR presently in use in our area (Motorola DCM-3400-M) is very, very unbalanced and is software heavy.  It is extremely slow (and it's also very full of firmware bugs).  To make certain the problems were not a hardware failure, the box has been changed out approximately 5 times, but the problems remain.  Every time Comcast performs a hardware update, they correct a problem or two, but in the process they break something else.  They are either not hiring competent programmers or they don't know how to find a competent company to which to outsource.



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