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Henador
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Iron
Re: Introduction: 7 Basic Principles of Interface Design
Henador   5/21/2012 2:46:17 PM
NO RATINGS
Leviton, I know of companies that are so hung up in doing it their own way that it took a massive failure out in the field for the management team to get punished so severely that upper management had to face the customer and do what he said. It resulted in a top down restructuring of the company along with Six Sigma and Kaizen training for the company to get back into the good graces of the customer. It cost the company about 9 months of profits.



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