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Re: Part V: Soft Skills They Don't Teach You in the Manual
GStringham   3/23/2012 3:57:58 PM
@mark_t00: Hum, sounds like there are already some bad feelings going on. Here are some ideas. Ask them why it's not in their area. Then ask them why again, then again. Challenge the individuals to prove the problem isn't in their area; they can't just state that it isn't, they have to prove it. Proving it may require extra debug code or scope traces. Bring both sides into the same room and walk through the problem, from the beginning, and examine each step in detail. Put both sides in the same room without any managers, mediators, or arbitrators and tell them they can't come out until they resolve it. Take other assigned tasks off their platter so that this is the only thing they are allowed to work on. Bring in an unbiased, third party individual/team to look into it. If they end up successfully working together to fix it, take them out to dinner, or something.

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