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Electronics & Test

Slideshow: GM Announces Another Giant Recall

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far911
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Silver
Re: Engineering Change Control
far911   5/20/2014 12:16:47 AM
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Business ethic also narrates this which GM is following g. Besides. As a customer one must get the value for money.

a.saji
User Rank
Silver
Re: Engineering Change Control
a.saji   5/20/2014 12:07:52 AM
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@far911: Yes it shows that the reputation of the company is much more valuable than that thumping amount. I think it's the correct move

tekochip
User Rank
Platinum
Re: Engineering Change Control
tekochip   5/19/2014 4:57:49 PM
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GM lawyers are claiming that the bailout frees them from liabilities in the recalls.

 

http://www.businessweek.com/articles/2014-03-18/gm-recall-does-the-government-bailout-protect-it-from-liability

 

 

Reliabilityguru
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Platinum
Re: Engineering Change Control
Reliabilityguru   5/19/2014 2:47:43 PM
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Is there an echo in here?

far911
User Rank
Silver
Re: Engineering Change Control
far911   5/19/2014 2:45:10 PM
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$ 200 million is a big hit. And company is taking it to save it's reputation.

Reliabilityguru
User Rank
Platinum
Re: Engineering Change Control
Reliabilityguru   5/19/2014 2:33:06 PM
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I do not understand what are you talking about. Free of liabilities? Bailout?

They are taking a $200 million hit on 6 recalls. Their reputaion is on the line. They are fearful of additional bad press like they've been recieving over the faulty ignition issue.

Al Klu
User Rank
Gold
Re: Engineering Change Control
Al Klu   5/19/2014 12:38:42 PM
Very interesting.  In your case, the change would be invsible to the consumer. You state that there were instances of the handle breaking during use.  We believe you that your new design is superior to the old design.  As a consumer, I would be very upset to have the handle break during usage, and would have wanted the new handle aavailable as soon as possible.

In addition, also as a consumer, how many times have we been told that "this is the very first time that a handle has broken during use", or that this repair is no longer under warranty.

I think the missing step, and the most politically sensitive step, is the determination of when a recall is needed, or at least when the repair should have been covered.  The decisions to date have obviously only been to protect the corporation instead of the consumer. 

Hopefully, we are now at a place where the manufacturer will do the repair even if there is not a recall.

tekochip
User Rank
Platinum
Re: Engineering Change Control
tekochip   5/19/2014 11:37:27 AM
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I don't think it's so much an audit as it is announcing now because they are free of liabilities because of their bailout.  Like most successful companies, they know how to make money and keep what they made.


armorris
User Rank
Platinum
Coming clean
armorris   5/19/2014 11:33:55 AM
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I hope that this sudden bunch of recalls is a sign that GM is coming clean and at the very least, will be quick to issue a recall when a problem is discovered.

I do think that it is possible to do the job right the first time, in spite of the complexity of the product. I have owned two Hondas, and they have both been flawless, and I rarely hear of a Honda recall. While I know that it is impossible to mass-produce systems of such complexity without an occasional fault, I think Honda does a superior job of designing it right the first time and getting all the bugs out before going into production with a product.

Reliabilityguru
User Rank
Platinum
Re: Engineering Change Control
Reliabilityguru   5/19/2014 10:27:29 AM
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I agree it seems they are doing an audit. The 477 tie rods not torqued to spec. If I were to guess, they had one days production where a torque wrench was out of calibration.

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