It looks to me like the controller does offer "web and mobile connectivity for monitoring, charting and data logging", and options/tools for developing either cloud-based applications or apps on a local web server. That would explain ways to easily access the data.
There's something missing - a link to the outside world. Yes, it has an Ethernet port for communication, but what is missing is what to do with that port.
What the company lacks is a wireless means of sending that information collected by the controller. A broadband router offered by this company would pair perfectly with this controller. Not offering it leaves a very difficult hurdle for the customer to overcome.
This is an instance where I would be happy to one-stop shop. If you can collect the data AND help get it to the place that needs it, I see a much brighter future for the product line.