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PTC Closes Loop Between Service & Engineering

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Beth Stackpole
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Service and support: A crucial part of the product record
Beth Stackpole   9/21/2011 7:00:47 AM
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After hearing about how and why the closed loop capabilities of a PLM system are so important for the better part of a decade, it's nice to see that vendors like PTC are finally putting their money where their mouths are. By extending PLM suites to incorporate modules that will allow for critical information about the product's performance in the field as well as as-maintained data to be fed directly back into the product system of record, engineers will have an even richer set of information to draw from, which improves their ability to optimize future designs.

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