Lets technicians conduct remote "house calls" to cutting machines
This system allows factory service technicians to link up directly with the company's pipe cutting machines in the field over a secure broadband connection. Technicians can log onto the machine to observe, commandeer, exchange data files, update operating systems and diagram procedures or problems. Both computer displays offer a "John Madden" whiteboard illustrator and chat board. Real-time troubleshooting is possible using diagnostic routines to test PLC logic, tune digital motion controls, and review machine set-up parameters and program data.
Vernon Tool Co.