Engineers at several automotive, aerospace, and marine manufacturers are apparently so interested in a new vibration-proof fastener that they demanded it before it was priced. That may seem like the kind of problem every company would love to have, but it can still cause blood pressure to rise. Permanent Technologies Inc. spent 11 years developing the fastener, a one-way nut-and-bolt combination that locks the nut and bolt at a predetermined position. Then the company spent a lot of effort to overcome the challenges that new companies often face, such as lack of recognition and doubts about the product. Part of the strategy was a modified show-and-tell: They sent samples for engineers to play with. Boy did that work—a little too well, in fact. Company President Loren Ball says the orders have been flying in faster than the cost estimates they have been getting from the contract manufacturers who will make the fastener. Not to worry, though: Ball says pricing is now in place. He's ready to ship.
The Beam Store from Suitable Technologies is managed by remote workers from places as diverse as New York and Sydney, Australia. Employees attend to store visitors through Beam Smart Presence Systems (SPSs) from the company. The systems combine mobility and video conferencing and allow people to communicate directly from a remote location via a screen as well as move around as if they are actually in the room.
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