"Sorry" is probably the hardest word to say in the English language. So, it was especially intriguing to hear a software company express regret to an unhappy customer. Here's the background: Recently, Design News attended a "blind" focus group held by PTC, to find out how customers feel about the company's products. While much of the feedback was positive, one engineer spoke up to complain of a run-in with a PTC salesperson, saying she now had negative feelings about the company. When the focus group was over, a PTC executive called the engineer to personally apologize for the salesperson's actions. The engineer accepted the gesture. Will she buy more PTC software? No one knows. But at least she got something many people never get in their professional lives: An apology.
The problem with a four-, five-, or six-year degree is that they don’t teach engineers the soft skills required to have a successful career. Here are seven skills that every engineering graduate needs to be successful.
Design teams are operating in a business environment that increasingly requires them to collaborate and share data across extended teams, multiple organizations, and widespread locations. Autodesk’s customers are looking for a solution that eliminates project bottlenecks, such as the time-consuming and error-ridden process of shuttling design reviews and revisions back and forth among team members.
Focus on Fundamentals consists of 45-minute on-line classes that cover a host of technologies. You learn without leaving the comfort of your desk. All classes are taught by subject-matter experts and all are archived. So if you can't attend live, attend at your convenience.