"Sorry" is probably the hardest word to say in the English language. So, it was especially intriguing to hear a software company express regret to an unhappy customer. Here's the background: Recently, Design News attended a "blind" focus group held by PTC, to find out how customers feel about the company's products. While much of the feedback was positive, one engineer spoke up to complain of a run-in with a PTC salesperson, saying she now had negative feelings about the company. When the focus group was over, a PTC executive called the engineer to personally apologize for the salesperson's actions. The engineer accepted the gesture. Will she buy more PTC software? No one knows. But at least she got something many people never get in their professional lives: An apology.
Some humanoid walking robots are also good at running, balancing, and coordinated movements in group settings. Several of our sports robots have won regional or worldwide acclaim in the RoboCup soccer World Cup, or FIRST Robotics competitions. Others include the world's first hockey-playing robot and a trash-talking Scrabble player.
The DDV-IP is a two-wheeled self-balancing robot that can deliver cold beverages to thirsty folks on hot summer days. A wireless RF remote enables manual control of the device beyond the act of self-balancing. All of the features of the DDV-IP result in an effective delivery vehicle while providing entertainment to the user.
Eric Doster of iFixit talks about the most surprising aspect of the Microsoft Surface Pro 3 teardown. In a presentation at Medical Design & Manufacturing Midwest, iFixit gave the Surface Pro 3 a score of one (out of a possible 10) for repairability.
Focus on Fundamentals consists of 45-minute on-line classes that cover a host of technologies. You learn without leaving the comfort of your desk. All classes are taught by subject-matter experts and all are archived. So if you can't attend live, attend at your convenience.