With no disrespect intended to the armies of IT tech support
workers whose constant labor keeps America's computers running, IBM thinks
they've found someone who can do the job even better-the computers themselves.
The company (www.ibm.com) last
week announced it was beefing up the automated online support for its
IntelliStation(TM) workstations, and packaging new computers with "automated
problem resolution." Their goal is to reduce customers' time spent on tech
support by enabling the workstations to provide enhanced-assistance on service
calls, or even to perform the fixes themselves. The new "self-healing"
technology can identify its own systems' problems, then correct them by
performing software diagnostics on its configuration and applications.
These "enhanced e-support solutions" use technology licensed from
Support.com Inc. (www.support.com) for the
IntelliStation, ThinkPad notebooks, NetVista desktops, and eServer xSeries
The engineers and inventors of the post WWII period turned their attention to advancements in electronics, communication, and entertainment. Breakthrough inventions range from LEGOs and computer gaming to the integrated circuit and Ethernet -- a range of advancements that have little in common except they changed our lives.
The age of touch could soon come to an end. From smartphones and smartwatches, to home devices, to in-car infotainment systems, touch is no longer the primary user interface. Technology market leaders are driving a migration from touch to voice as a user interface.
Soft starter technology has become a way to mitigate startup stressors by moderating a motor’s voltage supply during the machine start-up phase, slowly ramping it up and effectively adjusting the machine’s load behavior to protect mechanical components.
A new report from the National Institute of Standards and Technology (NIST) makes a start on developing control schemes, process measurements, and modeling and simulation methods for powder bed fusion additive manufacturing.
If you’re developing a product with lots of sensors and no access to the power grid, then you’ll want to take note of a Design News Continuing Education Center class, “Designing Low Power Systems Using Battery and Energy Harvesting Energy Sources."
Focus on Fundamentals consists of 45-minute on-line classes that cover a host of technologies. You learn without leaving the comfort of your desk. All classes are taught by subject-matter experts and all are archived. So if you can't attend live, attend at your convenience.