With no disrespect intended to the armies of IT tech support
workers whose constant labor keeps America's computers running, IBM thinks
they've found someone who can do the job even better-the computers themselves.
The company (www.ibm.com) last
week announced it was beefing up the automated online support for its
IntelliStation(TM) workstations, and packaging new computers with "automated
problem resolution." Their goal is to reduce customers' time spent on tech
support by enabling the workstations to provide enhanced-assistance on service
calls, or even to perform the fixes themselves. The new "self-healing"
technology can identify its own systems' problems, then correct them by
performing software diagnostics on its configuration and applications.
These "enhanced e-support solutions" use technology licensed from
Support.com Inc. (www.support.com) for the
IntelliStation, ThinkPad notebooks, NetVista desktops, and eServer xSeries
Some humanoid walking robots are also good at running, balancing, and coordinated movements in group settings. Several of our sports robots have won regional or worldwide acclaim in the RoboCup soccer World Cup, or FIRST Robotics competitions. Others include the world's first hockey-playing robot and a trash-talking Scrabble player.
The DDV-IP is a two-wheeled self-balancing robot that can deliver cold beverages to thirsty folks on hot summer days. A wireless RF remote enables manual control of the device beyond the act of self-balancing. All of the features of the DDV-IP result in an effective delivery vehicle while providing entertainment to the user.
Eric Doster of iFixit talks about the most surprising aspect of the Microsoft Surface Pro 3 teardown. In a presentation at Medical Design & Manufacturing Midwest, iFixit gave the Surface Pro 3 a score of one (out of a possible 10) for repairability.
Focus on Fundamentals consists of 45-minute on-line classes that cover a host of technologies. You learn without leaving the comfort of your desk. All classes are taught by subject-matter experts and all are archived. So if you can't attend live, attend at your convenience.