HOME  |  NEWS  |  BLOGS  |  MESSAGES  |  FEATURES  |  VIDEOS  |  WEBINARS  |  INDUSTRIES  |  FOCUS ON FUNDAMENTALS
  |  REGISTER  |  LOGIN  |  HELP
Blogs
Blog
Restaurant in China Employs Robotic Wait Staff & Chefs
2/18/2013

The Harbin Haohai Robot Company in China has developed a robotic restaurant staff and opened a restaurant that uses them to cook, greet clients, and wait tables. The robots, which are multicolored and travel around via sensors on the floor, cost about $31,000 to $47,000 and run on batteries with a five-hour life. The move is part of a growing trend toward service robots, a market that could outpace even industrial robots in the next several years.   (Source: Reuters)
The Harbin Haohai Robot Company in China has developed a robotic restaurant staff and opened a restaurant that uses them to cook, greet clients, and wait tables. The robots, which are multicolored and travel around via sensors on the floor, cost about $31,000 to $47,000 and run on batteries with a five-hour life. The move is part of a growing trend toward service robots, a market that could outpace even industrial robots in the next several years.
(Source: Reuters)

Return to Article

View Comments: Newest First|Oldest First|Threaded View
<<  <  Page 2/6  >  >>
Ann R. Thryft
User Rank
Blogger
Re: Fast Food Robots
Ann R. Thryft   3/5/2013 12:59:16 PM
NO RATINGS
Chuck, I think those are totally legitimate concerns. I hope designers of these systems--and more importantly, the implementers, not just the engineers--will take those experiences under consideration and save us all some grief. There's a lot of work going on to foster better robot/human interaction and communication. But note I said "I hope" not "I think."

Charles Murray
User Rank
Blogger
Re: Fast Food Robots
Charles Murray   3/1/2013 6:37:11 PM
NO RATINGS
Reading this story and listening to the ensuing discussion, it scares me to think of how pervsive robots will be in 50 years. Just look at how automated phone systems have proliferated in the past 30 years. And think of how frustrating those can be.

Ann R. Thryft
User Rank
Blogger
Re: Fast Food Robots
Ann R. Thryft   2/27/2013 2:39:24 PM
NO RATINGS
I completely agree, a.saji: a mix of humans and robots is better than all robots.

a.saji
User Rank
Silver
Re: Fast Food Robots
a.saji   2/27/2013 10:23:07 AM
NO RATINGS
Yes Ann we should go with technology but not 100%. Its a must that there should be humans too involved in decision making process. If not it will be a disaster

Ann R. Thryft
User Rank
Blogger
Re: Fast Food Robots
Ann R. Thryft   2/26/2013 3:35:47 PM
NO RATINGS
Jack, I get the same impression of the service model, but I'm not assuming anything. It's not clear from the article what recourse customers have when there's a problem, and there are always problems, eventually.

Jack Rupert, PE
User Rank
Platinum
Re: Fast Food Robots
Jack Rupert, PE   2/25/2013 4:04:44 PM
NO RATINGS
Ann, I got the impression that this particular application is almost like a a sit-down version of fast food.  Not too much variation and a human enters the order to begin with.  I would imagine that the idea would be something like these self-check-out stations at grocery stores (that I refuse to use for anything over 3 items).  If someone does have an issue, there is probably an "overseer" available handling a number of tables.

Ann R. Thryft
User Rank
Blogger
Re: Fast Food Robots
Ann R. Thryft   2/25/2013 12:49:58 PM
NO RATINGS
I agree with a.saji--this model of service assumes customers know exactly what they want and that there's no problem with the food served. How do you tell the robot waiter "There's a fly in my soup" or "My steak is overdone"?

 

a.saji
User Rank
Silver
Re: Fast Food Robots
a.saji   2/23/2013 1:01:28 PM
NO RATINGS
That's simply amazing but I feel the human touch will be missed here. A robot cannot get what the customer's exact expressions plus it cannot suggest based upon seeing what the customer wants at that moment itself. Robots are programmed so it will work based upon a pre-defined set of codes. 

Ann R. Thryft
User Rank
Blogger
Re: Fast Food Robots
Ann R. Thryft   2/22/2013 11:38:19 AM
NO RATINGS
Freedonia said that, since less developed countries have many more of the type of jobs that robots typically replace--repetitive and simple tasks--those countries will experience more job replacement than more "developed" countries that have already automated and have more advanced, harder-to-replace jobs currently done by humans. For instance, China's Foxconn is on the verge of solving its labor disputes/scandals by ordering something like a million robots in the next year or so, according to various news reports.

Ann R. Thryft
User Rank
Blogger
Re: Robot restaurant help in China.
Ann R. Thryft   2/22/2013 11:37:32 AM
NO RATINGS
Chuck speaks to the snooty aspect I meant in French waiters. I haven't been to France in years. From what Elizabeth said, it sounds like waiters there now are just obnoxious in the same ways they are everywhere else.



<<  <  Page 2/6  >  >>
Partner Zone
More Blogs
Some of our culture's most enduring robots appeared in the 80s. The Aliens series produced another evil android, and we saw light robot fare in the form of Short Circuit. Two of the great robots of all time also showed up: The Terminator and RoboCop.
A soundproofing invention called Acoustiblok recently won a television challenge to silence an air horn with only a fraction of an inch of polymer material.
Robots came into their own in the 1970s. Gone were the low-budget black-and-white B movies. Now robots roamed in full-color feature films with A-list actors.
Major global metropolitan areas are implementing a vast number of technology, energy, transportation, and Internet projects to make the metropolis a friendlier, greener, safer, and more sustainable place to be.
Here’s a look at robots depicted in movies and on TV during the 1950s and 1960s. We tried to collect the classics here, omitting the scores of forgettable B movies such as Santa Claus Conquers the Martians and Dr. Goldfoot and the Bikini Machine. Stay tuned for slideshows of robot stars from later decades.
Design News Webinar Series
7/23/2014 11:00 a.m. California / 2:00 p.m. New York
7/17/2014 11:00 a.m. California / 2:00 p.m. New York
6/25/2014 11:00 a.m. California / 2:00 p.m. New York
5/13/2014 10:00 a.m. California / 1:00 p.m. New York / 6:00 p.m. London
Quick Poll
The Continuing Education Center offers engineers an entirely new way to get the education they need to formulate next-generation solutions.
Jul 21 - 25, Design Products With Bluetooth Low Energy
SEMESTERS: 1  |  2  |  3  |  4  |  5  |  6


Focus on Fundamentals consists of 45-minute on-line classes that cover a host of technologies. You learn without leaving the comfort of your desk. All classes are taught by subject-matter experts and all are archived. So if you can't attend live, attend at your convenience.
Next Class: August 12 - 14
Sponsored by igus
Learn More   |   Login   |   Archived Classes
Twitter Feed
Design News Twitter Feed
Like Us on Facebook

Sponsored Content

Technology Marketplace

Copyright © 2014 UBM Canon, A UBM company, All rights reserved. Privacy Policy | Terms of Service