An attempt has failed to add more categories to those covered by the Malcolm Baldrige National Quality Award. The budget appropriation for the program in fiscal year 1998 is $3 million. It does not include funds for a proposed expansion of the award into healthcare and education fields. Currently, two awards may be given annually in each of three categories: manufacturing, service, and small business. The four winners of the 1997 Baldrige award were the 3M Dental Products Div., Solectron Corp., Merrill Lynch Credit Corp., and Xerox Business Services. This month at a conference in Washington, the firms will analyze their strategies for quality improvement. A new book, written by Baldrige examiner Kicab Castaneda-Mendez aims to help other companies achieve similar quality gains. Titled "The Baldrige Assessor's Workbook," it is published by Quality Resources of New York City. The book offers readers a number of hands-on exercises.
Highly regarded engineer and physicist Ransom Stephens speaks with Design News about his extensive science and engineering background, the serious yet funny study of neuroscience, and how one primes their brain for innovation.
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