Flowcharting, developed mainly by computer programmers, has become a favorite tool of companies striving to comply with ISO's management standards for quality and the environment. Makers of flowcharting software have redesigned their products to create documents that would appeal to ISO 9000, QS 9000, or ISO 14000 auditors. SPSS Inc. (Chicago), for example, has come out with version 4.0 of allCLEAR. This flowcharting software is loaded with task-specific items for ISO standards, as well as new shapes, structures, and templates. Improved outlining in the new allCLEAR instantaneously creates charts as you type lines of text. The outlining window now features a tree-like structure enabling the user to expand and collapse levels to either hide or reveal details. Users can now attach data, notes, and even launchable URL addresses to flowchart shapes to convey more information on any step. And they can import files from other popular flowcharting programs, such as Visio Corp.'s Visio, Corel Corp.'s CorelFlow, and Micrografx's ABC Flowcharter. Another flowcharting program, Axion Corp.'s 4TQFlow+, automatically generates process documentation in word processors.
The Beam Store from Suitable Technologies is managed by remote workers from places as diverse as New York and Sydney, Australia. Employees attend to store visitors through Beam Smart Presence Systems (SPSs) from the company. The systems combine mobility and video conferencing and allow people to communicate directly from a remote location via a screen as well as move around as if they are actually in the room.
Focus on Fundamentals consists of 45-minute on-line classes that cover a host of technologies. You learn without leaving the comfort of your desk. All classes are taught by subject-matter experts and all are archived. So if you can't attend live, attend at your convenience.