An array of aids is emerging for engineers who must meet the rapid growth of standards for quality management. SPSS Inc. has come out with TrialRun(reg) Windows software for design of experiments (DOE). The product offers 41 design methods for DOE, a branch of statistics that helps reduce variation and costs in manufacturing. Included are Taguchi, Latin Square, Central Composite, and Optimal. Trial Run evaluates your responses to a series of questions and leads you to the optimal design for your situation. To see Trial Run in action, visit www.spss.com/software/TrialRun/ on the Internet. Meanwhile, the third edition of the manual for the auto industry's QS-9000 series of standards is now available. Among additions are new test-laboratory requirements for in-house laboratories of suppliers. For more information go to www.aiag.org. Quality Resources (www.qualityresources.com) has updated two of its most popular books. The second edition of "SPC Simplified Workbook" provides case studies and exercises in statistical process control. The eighth edition of "Baldrige Award Winning Quality," by Mark Graham Brown, contains this year's revised criteria and a new chapter on preparing for a site visit from the board of Baldrige examiners.
The Beam Store from Suitable Technologies is managed by remote workers from places as diverse as New York and Sydney, Australia. Employees attend to store visitors through Beam Smart Presence Systems (SPSs) from the company. The systems combine mobility and video conferencing and allow people to communicate directly from a remote location via a screen as well as move around as if they are actually in the room.
Focus on Fundamentals consists of 45-minute on-line classes that cover a host of technologies. You learn without leaving the comfort of your desk. All classes are taught by subject-matter experts and all are archived. So if you can't attend live, attend at your convenience.