There’s more to report on my post last week about an experience returning a 3-in-1 Maxtor network back-up drive that died after 60 days of use. What gauls me is that Maxtor sent me a refurbished unit instead of new unit yet said it would charge me the new price of $350 if I did not send back the dead unit within 30 days (I did and will be watching my credit card bills like a hawk.)
Maybe it’s like the rental car companies charging $7 a gallon if I don’t fill up before returning the car, but I only paid $222 for the unit THAT DIED AND WAS NEW from Amazon. Maybe, it’s $350 for units that actually work even if they are used. I think Maxtor’s return practices are sleazy. BTW, Maxtor is owned by Seagate.
The transformative nature of designing and making things was the overarching, common theme at separate conferences held in Boston by two giants in the PLM space: Autodesk, with its Accelerate 2015, and Siemens’s Industry Analyst Conference 2015.
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