There’s more to report on my post last week about an experience returning a 3-in-1 Maxtor network back-up drive that died after 60 days of use. What gauls me is that Maxtor sent me a refurbished unit instead of new unit yet said it would charge me the new price of $350 if I did not send back the dead unit within 30 days (I did and will be watching my credit card bills like a hawk.)
Maybe it’s like the rental car companies charging $7 a gallon if I don’t fill up before returning the car, but I only paid $222 for the unit THAT DIED AND WAS NEW from Amazon. Maybe, it’s $350 for units that actually work even if they are used. I think Maxtor’s return practices are sleazy. BTW, Maxtor is owned by Seagate.
Imagine being able to illegally download a physical product the same way you can with music and video. The advent of desktop, home, and prosumer 3D printers is having huge repercussions in the intellectual property domain.
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