Two years ago, I was warned by a friend that if I went with a Delta faucet, it would fall apart. I did not heed that advice because I liked Delta pull-out faucet model 474 NN (NN designates brushed nickel). Indeed, two years later, threads in the soft plastic that holds the aerator in the spout stripped. To its credit, Delta customer service shipped a new spout free of charge the day after I filled out a simple e-mail form describing the problem. In checking on the order , a cheery and competent customer service rep came on the line and confirmed the shipment. I was impressed.
But it made me wonder what type of plastic was used in the spout. What were engineering and cost tradeoffs made in deciding what plastic to use? I'm mechancial enough to screw in an aerator without mauling the threads, but I thought this plastic was unusually soft. After all, anyone is going to clean the aerator from time to time and that means removing it. So I my call is into Delta. Stay tuned for explanation or offer your if you have one.
Wal-Mart will hold its second Made in the USA Open Call July 7-8, at its headquarters in Bentonville, Ark. The event will be a repeat effort by the world’s biggest seller of consumer goods to increase the amount of US-made products it sells in Wal-Mart stores, in Sam’s Club members-only wholesale outlets, and on walmart.com.
This year, Design News is getting a head start on the Fourth of July celebration. In honor of our country and its legacy of engineering innovation -- in all of its forms -- we are taking you on an alphabetical tour through all 50 states to showcase interesting engineering breakthroughs and historically significant events.
Focus on Fundamentals consists of 45-minute on-line classes that cover a host of technologies. You learn without leaving the comfort of your desk. All classes are taught by subject-matter experts and all are archived. So if you can't attend live, attend at your convenience.