Well, I don't have to eat crow. Relative to my last post, my Maxtor 3-in-1 network drive is dead after 60 days of use. I called Maxtor support we conducted some highly sophisticated tests on the unit. The clincher was the hand test. "Put your hand on the unit," the Maxtor support instructed. "Do you feel anything spinning?" he asked. "Nope, nothin'" I responded. He told me me to send it in for a new one. I elected to go the credit card route and have them send me a unit right away. If I don't send back el kaput within 30 days, they charge me for the new unit.
In my original post on this subject, I complained that I could not get an RMA number through Maxtor's web site. Maxtor support, a real person of which came on the line within a surprisingly fast 2-3 minutes, told me you can't get an RMA number online for a network drive. Why didn't the web site say that, I thought. My original post was inspired out of frustration of my futile attempts to get an RMA number.
Anyhow, I give Maxtor support a solid C for its performance. My complaints include using a wrong e-mail address to confirm the call, putting me down at "Don Dodge" and costing me $13 for sending back the dead unit. As for the drive, I give it a solid F, but like my kids' teachers sometimes, I'll let it take the test again.
Truchard will be presented the award at the 2014 Golden Mousetrap Awards ceremony during the co-located events Pacific Design & Manufacturing, MD&M West, WestPack, PLASTEC West, Electronics West, ATX West, and AeroCon.
Robots that walk have come a long way from simple barebones walking machines or pairs of legs without an upper body and head. Much of the research these days focuses on making more humanoid robots. But they are not all created equal.
The IEEE Computer Society has named the top 10 trends for 2014. You can expect the convergence of cloud computing and mobile devices, advances in health care data and devices, as well as privacy issues in social media to make the headlines. And 3D printing came out of nowhere to make a big splash.
For industrial control applications, or even a simple assembly line, that machine can go almost 24/7 without a break. But what happens when the task is a little more complex? That’s where the “smart” machine would come in. The smart machine is one that has some simple (or complex in some cases) processing capability to be able to adapt to changing conditions. Such machines are suited for a host of applications, including automotive, aerospace, defense, medical, computers and electronics, telecommunications, consumer goods, and so on. This discussion will examine what’s possible with smart machines, and what tradeoffs need to be made to implement such a solution.