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The Whirlpool Washer Was Trouble

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Charles Murray
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Blogger
Re: Secret combo
Charles Murray   7/25/2013 9:07:49 PM
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I think the vast majority of readers on our website would agree with you, Kirk McLoren. Many people, and certainly most engineers, would prefer that manufacturers make their products so they can be repaired by the owners.

AnandY
User Rank
Gold
Re-Secret combo
AnandY   7/26/2013 6:02:42 AM
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It is in good course for the manufacturers to keep the secret codes to themselves but they should also consider the impact the move might impose on their customers. Some equipments can break down at the wee hours of the night and force someone to wait till dawn in order to get them repaired, am not disputing their reasoning but the odds are better with the codes out in the open.

wbswenberg
User Rank
Gold
Intimidation to Answers
wbswenberg   8/18/2013 12:45:40 PM
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How to get answers?  I was doing worst case design analysis and needed the substraight thermal resistance.  I would call and ask. Stone wall - no reply.  I would inflate the number required.  And said that if I don't get an answer I will have to find another device.  Quick finical calculations 10000 devices at $3 apiece.  I was actually designing for MX missile basing and there are just not that many silos.  

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