My beautiful, stainless-steel, six-year-old Bosch dishwasher stopped cleaning well. The repairman wanted $450 to replace the controller board, and told me they go out all the time because they are not protected from moisture. The same thing happened to my friend, and one of his friends, so I suspect a design problem.
I contacted Bosch about a possible recall and was told there was not one. I suspect they only recall for safety problems, like fire, and not for a cash cow like selling parts. Being a frugal engineer, I decided to look online to see if I could buy the controller board for a lower price and install it myself. I already had to pay $100 for them to tell me the repair would be $450.
When I pulled the controller board out to check the part number I noticed that relay #899-1C-F-C was burnt. I decided to just try to order a new relay and replace the part. When I looked carefully at the board to remove the part I noticed that it could possibly just be a bad solder joint. I cleaned it up and flowed in some new solder using the original relay.
When I plugged the board back in the dishwasher it worked like a champ. I waited one year before writing this to make sure it still works, and it does. I hate to imagine how many shiny Bosch stainless-steel dishwashers are in the landfill due to bad solder.
Tell us your experiences with Monkey-designed products. Send stories to Lauren Muskett for Made by Monkeys.