HOME  |  NEWS  |  BLOGS  |  MESSAGES  |  FEATURES  |  VIDEOS  |  WEBINARS  |  INDUSTRIES  |  FOCUS ON FUNDAMENTALS
  |  REGISTER  |  LOGIN  |  HELP
Blogs
Made by Monkeys

$600 for a 50-Cent Fix

NO RATINGS
View Comments: Newest First|Oldest First|Threaded View
<<  <  Page 3/3
splatticus
User Rank
Silver
Recalls
splatticus   10/15/2013 10:09:56 AM
Ford must not make money fixing known issues! Your case is especially bad since yours was a potential safety issue. If you are unable to get this repair cost reimbursed, contact the NHTSA

GTOlover
User Rank
Platinum
Parts Store price or Dealer price?
GTOlover   10/15/2013 9:38:03 AM
NO RATINGS
$0.50 for a clip must be the price if I go to the big chain auto parts store. The dealer price for a clip is usually 5 times this! I have tried to keep my vehicles OEM, but when it comes to clips, the dealer charges outrageous prices for cheap plastic clips. I go find an equivalent for the $0.50 price range.

OLD_CURMUDGEON
User Rank
Platinum
Re: Root Cause
OLD_CURMUDGEON   10/15/2013 8:56:06 AM
Charles: Two points ....

#1)  We had two WINDSTARS, both very reliable & cost free.  But, at about 100K miles, the 2nd one began showing signs of transmission problems, and since it is a transaxle design, it would have been a costly repair..... traded it for a CAMRY in 2003, and NEVER looked back!

#2)  Had friends who owned a 1990 CAMRY, but always had the dealer service the vehicle.  A single woman with NO knowledge of vehicle mechanics.  At any rate, the service writer called her one day to inform her that she needed new ball joints & tie rod ends.  She called me to get some advice.  I asked her IF the car wandered while driving or if she experienced unsure steering.  To all my questions, her answer was NO.  So, I said the dealer is "taking you for a ride."  However, her family overruled my analysis, and elected for the repair.  When I picked her up the next day after getting her vehicle, I asked IF she felt the steering OR handling any different?  She said NO!..... I said, well you just made the dealership about $800 richer.

My point in #2 is that there SHOULD be some power recourse for people to protect them from unscrupulous dealerships.  In many states, there is a strong division of the Attorney General's office which will pursue these complaints.  However that is not universal, much to the chagrin of those victimized.

 

Charles Murray
User Rank
Blogger
Re: Root Cause
Charles Murray   10/14/2013 6:04:52 PM
NO RATINGS
I also had an odd problem with a Ford transmission. In 2000, while driving with my family in a 1998 Ford Windstar 225 miles from home, the vehicle downshifted into second gear while traveling at 70 mph. I almost got flattened by a semi-trailer from behind. When I took it to a dealership in central Wisconsin, the mechanic told me I needed a new trans, but it would take two weeks. I decided to drive the 225 miles back home on side roads in second gear. Back home, the dealership fixed it in five minutes. It turned out the the transmission controller was mis-reading the sensor signals from the shift mechanism. In other words, it thought I was shifting into second gear. It didn't cost me anything, except for a lot of headaches and a lost vacation.

Rob Spiegel
User Rank
Blogger
Re: Root Cause
Rob Spiegel   10/14/2013 5:32:36 PM
NO RATINGS
Too bad you had to take matters into your own hands, Tekochip. Most car owners don't have that opetion. They're at the mercy of the shop.

Mydesign
User Rank
Platinum
Re: Root Cause
Mydesign   10/14/2013 9:18:00 AM
NO RATINGS
"Well, even though the shop charged you $600, at least they found the actual cause. "

Tekochip, I feel that for this AT problem, $600 is in high range.

Mydesign
User Rank
Platinum
Problems with AT
Mydesign   10/14/2013 9:14:54 AM
NO RATINGS
1 saves
"The main issue is that the car was not selecting the proper gear when stopping and restarting. This happened repeatedly for a few weeks. Then it failed to start when the transmission was hot."

Jan, is it with an automatic transmission gear. I think in AT it's a common problem, especially with city ride.

tekochip
User Rank
Platinum
Root Cause
tekochip   10/14/2013 8:54:46 AM
Well, even though the shop charged you $600, at least they found the actual cause.  I had a very similar situation with a new car.  The shop replaced everything on the car that had an electrical connector.  Since the car was new, I wasn't going to get involved, but in frustration I opened the hood after a "repair" and found that a wiring harness in the engine had been burned, melting insulation and vacuum hoses.  I repaired the harness and hoses myself.  Warrantee or not, I never sent the vehicle to the shop again.


GTOlover
User Rank
Platinum
Re: Automotive design a mystery
GTOlover   10/14/2013 8:53:59 AM
NO RATINGS
I would add, naperlou, that the guys designed for ease of assembly. Given the need to drive down labor costs (for political reasons I will not state the obvious), the wire bundle fit nicely in this location. Then some new guy had to find (or design) a clip to retain the bundle. They gave no thought to the consumer owning the vehicle over time.

What I found interesting in this, the owner of the Expedition was very meticulous in his maintenance. I can imagine a more carefree driver (think offroading) would have this same issue sooner!

naperlou
User Rank
Blogger
Automotive design a mystery
naperlou   10/14/2013 8:33:52 AM
NO RATINGS
Jan, this has always been a mystery to me.  I have had many cars over the years and worked on many of them myself in the early days.  My earliest cars were 1960s British sports cars.  Lot's of fun to drive but not very relaible.  I found many situations like the one you describe.  We always used to joke that ancillary systems and parts were designed by the new engineers who had no experience.  It doesn't seem like things have changed much.

<<  <  Page 3/3
Partner Zone
More Blogs from Made by Monkeys
Made By Monkeys highlights products that somehow slipped by the QC cops.
Made By Monkeys highlights products that somehow slipped by the QC cops.
Made By Monkeys highlights products that somehow slipped by the QC cops.
Made By Monkeys highlights products that somehow slipped by the QC cops.
Made by Monkeys highlights products that somehow slipped by the QC cops.
Design News Webinar Series
9/10/2014 11:00 a.m. California / 2:00 p.m. New York
7/23/2014 11:00 a.m. California / 2:00 p.m. New York
7/17/2014 11:00 a.m. California / 2:00 p.m. New York
6/25/2014 11:00 a.m. California / 2:00 p.m. New York
Quick Poll
The Continuing Education Center offers engineers an entirely new way to get the education they need to formulate next-generation solutions.
Sep 22 - 26, MCU Software Development – A Step-by-Step Guide (Using a Real Eval Board)
SEMESTERS: 1  |  2  |  3  |  4  |  5  |  6


Focus on Fundamentals consists of 45-minute on-line classes that cover a host of technologies. You learn without leaving the comfort of your desk. All classes are taught by subject-matter experts and all are archived. So if you can't attend live, attend at your convenience.
Next Class: September 30 - October 2
Sponsored by Altera
Learn More   |   Login   |   Archived Classes
Twitter Feed
Design News Twitter Feed
Like Us on Facebook

Sponsored Content

Technology Marketplace

Copyright © 2014 UBM Canon, A UBM company, All rights reserved. Privacy Policy | Terms of Service