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$600 for a 50-Cent Fix

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GTOlover
User Rank
Platinum
Re: Recalls
GTOlover   10/15/2013 11:10:04 AM
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I am not sure that the NHTSA is considered 'essential' at this time. At the most, it is running with a reduced staff and you will probably be ignored until the government impasse is over with.

stemobserver
User Rank
Iron
Re: Parts Store price or Dealer price?
stemobserver   10/15/2013 11:06:47 AM
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1 saves
I put inthe $0.50 price for what the clip is worth. I didn't publish the dealer price for a glorified zip tie.....

Turbineman
User Rank
Gold
Re: Recalls
Turbineman   10/15/2013 11:06:40 AM
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Splatticus is right.  At the minimum, notify the NHTSA and/or the NTSB.  Consumer orginizations also suggest you seek recourse starting with the dealer's Service Manager, then owner and on up the chain to Ford's VP of the division that manufactures your vehicle.  You will probably get satisfaction at the higher corporate level.

On the fringes of this topic, I had a 1972 Ford E300 1 ton van where the transmission would fail every 2 years.  Had to learn to rebuild it myself and it was good for another 2 years, but never understood why they put a C4 (think Pinto) transmission in a 1 ton van.

splatticus
User Rank
Bronze
Recalls
splatticus   10/15/2013 10:09:56 AM
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Ford must not make money fixing known issues! Your case is especially bad since yours was a potential safety issue. If you are unable to get this repair cost reimbursed, contact the NHTSA

GTOlover
User Rank
Platinum
Parts Store price or Dealer price?
GTOlover   10/15/2013 9:38:03 AM
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$0.50 for a clip must be the price if I go to the big chain auto parts store. The dealer price for a clip is usually 5 times this! I have tried to keep my vehicles OEM, but when it comes to clips, the dealer charges outrageous prices for cheap plastic clips. I go find an equivalent for the $0.50 price range.

OLD_CURMUDGEON
User Rank
Platinum
Re: Root Cause
OLD_CURMUDGEON   10/15/2013 8:56:06 AM
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Charles: Two points ....

#1)  We had two WINDSTARS, both very reliable & cost free.  But, at about 100K miles, the 2nd one began showing signs of transmission problems, and since it is a transaxle design, it would have been a costly repair..... traded it for a CAMRY in 2003, and NEVER looked back!

#2)  Had friends who owned a 1990 CAMRY, but always had the dealer service the vehicle.  A single woman with NO knowledge of vehicle mechanics.  At any rate, the service writer called her one day to inform her that she needed new ball joints & tie rod ends.  She called me to get some advice.  I asked her IF the car wandered while driving or if she experienced unsure steering.  To all my questions, her answer was NO.  So, I said the dealer is "taking you for a ride."  However, her family overruled my analysis, and elected for the repair.  When I picked her up the next day after getting her vehicle, I asked IF she felt the steering OR handling any different?  She said NO!..... I said, well you just made the dealership about $800 richer.

My point in #2 is that there SHOULD be some power recourse for people to protect them from unscrupulous dealerships.  In many states, there is a strong division of the Attorney General's office which will pursue these complaints.  However that is not universal, much to the chagrin of those victimized.

 

Charles Murray
User Rank
Blogger
Re: Root Cause
Charles Murray   10/14/2013 6:04:52 PM
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I also had an odd problem with a Ford transmission. In 2000, while driving with my family in a 1998 Ford Windstar 225 miles from home, the vehicle downshifted into second gear while traveling at 70 mph. I almost got flattened by a semi-trailer from behind. When I took it to a dealership in central Wisconsin, the mechanic told me I needed a new trans, but it would take two weeks. I decided to drive the 225 miles back home on side roads in second gear. Back home, the dealership fixed it in five minutes. It turned out the the transmission controller was mis-reading the sensor signals from the shift mechanism. In other words, it thought I was shifting into second gear. It didn't cost me anything, except for a lot of headaches and a lost vacation.

Rob Spiegel
User Rank
Blogger
Re: Root Cause
Rob Spiegel   10/14/2013 5:32:36 PM
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Too bad you had to take matters into your own hands, Tekochip. Most car owners don't have that opetion. They're at the mercy of the shop.

Mydesign
User Rank
Platinum
Re: Root Cause
Mydesign   10/14/2013 9:18:00 AM
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"Well, even though the shop charged you $600, at least they found the actual cause. "

Tekochip, I feel that for this AT problem, $600 is in high range.

Mydesign
User Rank
Platinum
Problems with AT
Mydesign   10/14/2013 9:14:54 AM
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1 saves
"The main issue is that the car was not selecting the proper gear when stopping and restarting. This happened repeatedly for a few weeks. Then it failed to start when the transmission was hot."

Jan, is it with an automatic transmission gear. I think in AT it's a common problem, especially with city ride.

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