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New Dishwasher Can’t Beat the Old One

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Rob Spiegel
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Blogger
Re: Dishwasher manufacturers listening?
Rob Spiegel   9/18/2013 10:37:11 AM
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Good comment, GTOlover. This dishwasher run happens every year or two. One story sparks stories from other readers. They all have the same theme. The family had a 25-year-old appliance that worked great. Then Mom wanted the new features. They bought a new one and it broke in two to four years.

Every once in a while a brand owner will find a Monkey story on this site. They'll reach out to the author through comments. We'll put the company together with the author and the company will try to makes things right. It doesn't happen often, but it happens.

GTOlover
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Platinum
Dishwasher manufacturers listening?
GTOlover   9/18/2013 8:22:29 AM
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Seems there has a been a rash of Monkeys in the dishwasher design business as of late. Many on this site have cited stories of their dishwasher stopping/breaking. Many use their engineering and common sense to repair/improve the design.

At some point, does the manufacturer stop and review the complaints? I think they just gloss them over with some new "feature" to hide the poorly designed basic function! I put dirty dishes in, turn on the cycle, I expect clean dishes to come out.

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