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Made by Monkeys

The Day the Ice Dispenser Died

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skyefire
User Rank
Gold
Re: You can fix it!
skyefire   9/11/2013 9:10:15 AM
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"Cheaper" is often in the eye of the beholder.  I wouldn't have been able to effect such a repair myself, b/c the downtime for the fridge would have been unacceptable.  Especially with no spare fridge to fill in, and no idea going in how deep the rabbit hole might go.  Not to mention that I'm very liable to get halfway through the fix and then suddenly receive an emergency assignment that keeps me away from home for 6 months (this actually happens).

Likewise, when I was young and impoverished, I changed my own oil and did my own brakes.  These days, my *time* is more valuable than my money (to me, at least).

I'm often jealous of the accomplishments of FIYers whose stories show up here so often, but for myself, I simply almost never have the *Time.*

ChuckCooper
User Rank
Iron
Re: You can fix it!
ChuckCooper   9/11/2013 8:52:23 AM
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I recently had to have a repair on a 4 year old Samsung.  After a few disparaging remarks I asked the repairman what was the most reliable brand.  He replied,"We don't use that word any more."  He said the best value for the money is the cheapest that meets your needs.  If style or features are important, just buy what you want and be sure to get the extended warranty, because they're all cheap and not made to repair any more!  Current expected life is 5 - 8 years.

OLD_CURMUDGEON
User Rank
Platinum
Re: You can fix it!
OLD_CURMUDGEON   9/11/2013 8:35:53 AM
Charles:  DON'T hold your breath.  No doubt even IF someone @ the XYZ APPLIANCE MANUFACTURING CONGLOMERATE, LLC wanted to respond, the corp. attorneys would shoot that down w/ the power of an ICBM.  Can you imagine the impending liability (loss of profit!!) that they'd incur IF they had to admit to a design flaw?  Look no further than the automotive industry in general.  Most often, the manufacturers have to be dragged, kicked & screaming, by the NHTSA, to admit to a flaw in one of their vehicles.

ADIOS!

vectorhappy
User Rank
Iron
Re: You can fix it!
vectorhappy   9/11/2013 8:34:11 AM
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As a process engineer in an injection molding shop, I can tell you there are a number of ways this part could have had design or manufacturing defects unrelated to the material choice. How the part is processed is critical to the strength and elimination of retained stresses. Additionally the part design itself might have been a factor - for features such as radii, mold gate / vent port / rib placement are all critical factors - and features that may be overlooked by the untrained eye. Many injection design shops do not have access to mold flow and FEA analysis software. 

Charles Murray
User Rank
Blogger
Re: You can fix it!
Charles Murray   9/10/2013 7:02:14 PM
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Here we are again with a failed kitchen appliance. I wonder if an appliance manufacturer would like to respond.

szyhxc
User Rank
Iron
Re: You can fix it!
szyhxc   9/10/2013 4:55:10 PM
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Thanks Lou! And thanks for reminding me about my oven!  I feel another MbM article brewing.

I have no idea what this repair would have cost but I bet it would have required two trips. One to ascertain the problem and order the part, and a second to actually make the repair; total time, four to five days.  I picked up the part the day after calling on it and had it fixed in about 20 minutes.

 The only real issue was that while the drive motor came out through that big hole, installing it in the new Enclosure required the clutch on the shaft to be first removed so the shaft would fit through the much smaller hole.  Needless to say this involved a left-hand thread that had been slamming ice for quite awhile.  It took a lot of torque to remove it and I was more than a little concerned about possibly breaking something.

 Ah yes! My Jenn Air wall oven?

naperlou
User Rank
Blogger
You can fix it!
naperlou   9/10/2013 9:17:52 AM
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Bernie, good job.  We had a double oven which had a failure in the electronic control module.  I checked it and figured out that it was a power transistor.  We called a vnedor repair shop and they sent a guy out.  Those modules were no longer made and he could not fix this unit.  The new ones were all slightly larger.  This would be a problem.  We looked around and found a place nearby that repairs them.  I took it in myself (becuase they were close) and it was fixed in a day.  We have not had a problem since.  It just amazes me that we do not fix these things more often.  It is sooo much cheaper.

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