We recently bought a Kitchen Aid dishwasher that had problems from the start. The problem was initially intermittent -- a few of the dishwasher’s functions failed. Then, more functions became inoperative.
Since I work in the appliance service business, I ventured to inspect the flex cable coming from the keypad. I noticed that in the area where the cable bends, there were missing parts of the wire strips. I thought it was made of copper, but to my dismay, I found it was made with thin film sputtering on a plastic flex. I vowed never to purchase another dishwasher with a membrane keypad again.
My advice to all consumers when shopping for a dishwasher is to find one that uses reliable switches on the keypad (those with real pushbuttons), and not membrane-type switches. I have since purchased another make of dishwasher and I am very pleased.
This entry was submitted by Oliver Hamilton and edited by Rob Spiegel.
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