By Wayne Eleazer
A few years back our corporate HQ engaged in one of its favorite practices: shipping us a Dell laptop as a hand-me-down. The company president had gotten a new one and thought we might like his old one, which was as least as good as anything our office on the farthest reaches of the Eastern Frontier had on hand at the time.
We soon realized that the “new” laptop had a problem. The CD drive did not work. Direct replacement CD drives seemed to be a bit pricey, considering that it was a used machine, so I decided to see if the problem might be fixed by something less costly. I downloaded the Dell troubleshooting guide and set to work.
The Dell guide said:
“If the CD drive does not work the problem probably is a corrupted or missing driver. So insert the original software CD that came with the computer and reinstall the CD driver software.”
I put the laptop back in its nice carrying case. It’s still around the office somewhere, I think. We did find a bottle of Excedrin in the carrying case also, and that came in handy.