By Bill Heybruck Ph.D.
I bought a new Whirlpool freezer in April after the previous one’s door seal wore out - after 27 years!
The seal on the new one did not work on day one. Apparently the design folks made the top of the door look nice with an arch. Unfortunately, they curved the slot for the door seal as well and guess what. The box frame it seals against is NOT curved. Hence we have a curved seal attempting to seal a straight line. The first repairman did not do much but try to force the seal straight and the second replaced the seal. When he installed the new seal it was a bit straighter than original so it’s sealing pretty good right now, but I’m not holding my breath.
At Whirlpool, it looks like industrial design wins over functionality.