By Ernie Cole
I bought a GE freezer that only lasted three years. It lost all of its coolant chemical (Freon) due to a leak and was not repairable for less than it would cost to purchase a new one. The appliance had a 1 year warranty, and ours was three years old. A repairman came by and said, “You got a lemon.”
Obviously, we had to pull all the food out of it and fortunately our son had just bought a freezer that was not yet filled.” When we contacted the company, they gave us considerations that amounted to the fact that they would sell us a replacement one for $100 above retail. The customer service person said, “You know these freezers are made by humans.” Perhaps Monkeys could do better.
Our previous freezer (given to us after an aunt passed away) lasted 30 years.