This entry was submitted by Bradley P. Miller and edited by Rob Spiegel.
About three and a half years ago, we purchased a new counter-top depth Bosch refrigerator. It was a full-featured model with ice maker, through-the-door dispenser, and touch-panel controls. About two years after purchase, I found a small piece of plastic in the bottom of the glass I was drinking from. Perplexed, I examined the dispenser and the ice maker to find where the plastic came from. Nothing.
So, I dismissed it -- until the next day. I was at work when my wife called and said the refrigerator had spit up on the floor. I came home and found water dripping from the dispenser. Inside, the freezer looked like an ice cave. Frozen water splattered from the ice maker hung everywhere. The tray was full of ice, the timed dump function would rotate the tray, but no ice came out. Then the water came on to fill what should have been an empty tray and water splattered everywhere.
I removed the ice maker but could not figure out what was failing or where the mysterious plastic piece came from. The plastic piece was even a different color (off white) than the tray and rest of the assembly.
Time for the Internet. I found an article by someone who had the same problem and ended up replacing the ice maker. OK. I ordered a replacement ($165). When it arrived, I was able to compare the old to new. I discovered where the small plastic piece came from. It was a tab at the rear of the tray that stressed over time and broke. Seems the tray is rotated 90 degrees from a front drive unit and the tab gets stopped halfway around, causing a twisting action and dumping out the ice. The tab discoloration is probably due to the stress and deformation over time. Well, the replacement has the same design –- no improvements. I am coming up on two years with the replacement maker. Want to bet I will be replacing it in the near future?
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